Forged Alliance Forever

Re: Can't start game

2016-12-26T14:10:54+02:00

Well I just spent almost an hour trying to solve this issue looking for something that could've blocked connection etc. FAF didn't work on any of my home PCs, all stuck on empty tabs. Finally I tried my company laptop and it worked .. Had to remove existing FAF installation, download client from here: http://content.faforever.com/Forged.All ... -win32.msi install it, it asked for an update so I let it and now it works on all PCs after doing this.

Statistics: Posted by BenDover — 26 Dec 2016, 14:10

Re: Can't start game

2016-12-25T23:21:43+02:00

I made a special build with some additional debug logging, could you please install this: https://ci.appveyor.com/api/buildjobs/w ... -win32.msi

And then do the same procedure again!

EDIT: Changed link.

Statistics: Posted by DukeOfEarl — 25 Dec 2016, 23:21

Re: Can't start game

2016-12-25T23:01:42+02:00

Statistics: Posted by PileFlo — 25 Dec 2016, 23:01

Re: Can't start game

2016-12-25T22:39:47+02:00

So after installing the newest version, the updater message is gone? That's what I'm reading from the log.

Please do the following:

1. Make sure FAF is not running
2. Delete everything in C:\ProgramData\FAForever\logs
3. Open FAF and log in
4. Give it a minute to initialize everything
5. Close FAF
6. wait 5 seconds for forever.log to be written to disk
7. upload forever.log again

Thank you for your help.

Statistics: Posted by DukeOfEarl — 25 Dec 2016, 22:39

Re: Can't start game

2016-12-25T22:03:07+02:00

Statistics: Posted by PileFlo — 25 Dec 2016, 22:03

Re: Can't start game

2016-12-25T21:25:53+02:00

Please install the newest version from the link I posted above.

And please upload forever.log.

Statistics: Posted by DukeOfEarl — 25 Dec 2016, 21:25

Re: Can't start game

2016-12-25T21:16:11+02:00

It keeps saying i need to update but when i do it keeps doing the same thing. ive uninstalled the and reinstalled it and im getting the same situation

Statistics: Posted by PileFlo — 25 Dec 2016, 21:16

Re: Can't start game

2016-12-25T21:03:16+02:00

If you're using the official Client, please make sure you've upgraded to the newest version. It can be downloaded here: https://github.com/FAForever/client/rel ... -win32.msi

If that doesn't work, please attach "forever.log" from C:\ProgramData\FAForever\logs to a post here.

Statistics: Posted by DukeOfEarl — 25 Dec 2016, 21:03

Can't start game

2016-12-25T20:54:12+02:00

Whenever I load up FAF, I can scroll through the tabs at the bottom, but no information shows up and the welcome screen is black. Just yesterday I was able to play, but for some reason it doesn't work today.

Statistics: Posted by PileFlo — 25 Dec 2016, 20:54