Forged Alliance Forever

Re: 1000s of software companies update their software everyd

2017-03-21T14:28:28+02:00

I'm very sorry you're having this bad experience with the FAF website. The website is certified to comply with industry standards, as you can see here:
https://www.ssllabs.com/ssltest/analyze ... Results=on

Are you sure that your computer is compliant to industry standard conventions?

Statistics: Posted by CookieNoob — 21 Mar 2017, 14:28

Re: 1000s of software companies update their software everyd

2017-03-21T14:00:54+02:00

PhilipJFry wrote:
please make a proper bug report for the security error.

I will have the FAF owner do it.

P.S. In the past the certificate errors have been caused by a bad battery on the bios causing the bios time to be wrong. This is not the case with the computer that is failing now.

Statistics: Posted by ThinkTank — 21 Mar 2017, 14:00

Re: 1000s of software companies update their software everyd

2017-03-21T14:05:15+02:00

we can't help unless you describe your issue properly
we're humans not magicians
you can't call your local car mechanic, tell him your car doesn't work as intended and demand it to work in 5 mins without telling him anything about the problem

Statistics: Posted by PhilipJFry — 21 Mar 2017, 14:00

Re: 1000s of software companies update their software everyd

2017-03-21T13:59:15+02:00

Trust me, I don't even want to post on a forum. I want to click one button. I don't want to do research on the forums for a client update. These are all violations of standards of convention. Tell me how I update my second computer from the client download page.

Statistics: Posted by ThinkTank — 21 Mar 2017, 13:59

Re: 1000s of software companies update their software everyd

2017-03-21T13:58:28+02:00

please make a proper bug report for the security error.

Statistics: Posted by PhilipJFry — 21 Mar 2017, 13:58

Re: The links to the github MSI file dont work in IE and Fox

2017-03-21T13:45:38+02:00

you can get the install from both places it's the same file there is nothing wrong about that
the only chaos that is being created is people who are unable to read claiming that stuff doesn't work afaict

Statistics: Posted by PhilipJFry — 21 Mar 2017, 13:45

Re: The links to the github MSI file dont work in IE and Fox

2017-03-21T13:56:30+02:00

why didn't you post the FAF site link in the first place? All of these broken conventions create chaos.

Ok, now I went to my other computer to use the faforever.com/client page to upgrade that computer, click on download, and I get site certificate security errors on both IE and Fox! I reboot and tried again.

I have the same OS rev on both computers.

The way an update should roll out.

A. the client dialog directs you to the update.

B. the client dialog directs you to the download page.

Neither have been successful for me.

Statistics: Posted by ThinkTank — 21 Mar 2017, 13:44

Re: The links to the github MSI file dont work in IE and Fox

2017-03-21T13:43:41+02:00

mate i'm not logged in to github either you can just look at the site and click the link regardless of that

Statistics: Posted by PhilipJFry — 21 Mar 2017, 13:43

Re: The links to the github MSI file dont work in IE and Fox

2017-03-21T13:42:28+02:00

yea dude it's why i made the big THIS button which was just the URL to the msi file that Philip is pointing you to

Statistics: Posted by biass — 21 Mar 2017, 13:42

Re: The links to the github MSI file dont work in IE and Fox

2017-03-21T13:42:35+02:00

You can just get the install for 0.12.4 from the FAF site if you fancy that more.

Statistics: Posted by PhilipJFry — 21 Mar 2017, 13:41

Re: The links to the github MSI file dont work in IE and Fox

2017-06-30T12:22:57+02:00

works for me
i made a professional guide on how to click a link for you

Statistics: Posted by PhilipJFry — 21 Mar 2017, 13:35

The links to the github MSI file dont work in IE and Fox

2017-03-21T13:42:57+02:00

But you locked the thread so I could not tell you there. Please test stuff before you release a update.

https://github.com/FAForever/client/releases/tag/0.12.4

Ok now I see the problem. The 2 hot links on the top of the page: "latest release" and "0.12" are not actually links. the download is at the bottom of the page and requires you to scroll down to find it. The confusion is caused by the 2 links at the top of the page that make you think they don't work because you are not logged into github.

Statistics: Posted by ThinkTank — 21 Mar 2017, 13:33

Re: 1000s of software companies update their software everyd

2017-03-21T12:44:09+02:00

It's always nice to see some kind words of appriciation from someone who's getting everything on FAF for free.

But don't worry that your concerns would be forgotten. I did investigate myself this personnel failure and took measures so it won't happen anymore. All FAF employees responsible for this were fired as this was, as you say, outrageous mistake.

I'd like to apologize once more for the inconvenience and I hope you won't need to step out of your confort zone anymore in the future.

Sincerely speed2

Statistics: Posted by speed2 — 21 Mar 2017, 12:44

Re: 1000s of software companies update their software everyd

2017-03-21T11:55:22+02:00

"industry standard" lol
did you see us charging upfront for the privilege of being able to use FAF somewhere?

Statistics: Posted by PhilipJFry — 21 Mar 2017, 11:55

Re: 1000s of software companies update their software everyd

2017-03-21T11:44:36+02:00

Not sure why you think you need to sign up for anything?

Go to the github link, scroll down, click the .msi, launch it, done.

You are right about it being bad that you even have to do that.
But consider that people don't do this for a living and some nice person trying to contribute unfortunately made a mistake.
People make mistakes, that's how it goes.

Software companies need to fix bugs everyday because of it.

PS: let's not throw insults at each other.

Statistics: Posted by KeyBlue — 21 Mar 2017, 11:44