Forged Alliance Forever

Re: Infrequent Disconnects from Game and Client

2018-02-07T05:08:25+02:00

The problem seems to have been resolved under these circumstances. UPnP was always setup properly, just other settings changed...

Port Forwarding is disabled completely, and game port changed to 7001, may be a placebo
UPnP is enabled on client and router
IPv6 is disabled
I am using the downlords client. Displays a 'proxy connected' for the third connection status. The one with the tool tip which simply says

I have had one trial for this setup outside of the client. The game went by smoothly, connection-wise, and I got half the other team to ragequit. Which was fun for me at least.

Statistics: Posted by SoupCan — 07 Feb 2018, 05:08

Re: Infrequent Disconnects from Game and Client

2018-02-04T23:07:55+02:00

Live tech support, cool.

Here is a log generated after closing and re-opening the FAF client
forever.log

As I was doing this though, the client hung again so I figured I would let it generate the next log. I don't see the magic words that tell me what the problem is however.
forever (2).log

Edit - After seeing what I think your edit is. The UPnP is enabled on the FAF client, and I did find that line in the log to be odd. I do not know what I need to be changing on my router to allow this though, there should be no conflict unless dynamic address is involved. IPv6 is turned off.

Statistics: Posted by SoupCan — 04 Feb 2018, 23:07

Re: Infrequent Disconnects from Game and Client

2018-02-04T22:57:01+02:00

delete your local forever.log file
then start the client, wait a few secs and then close the client
then post the log file again

the log file you posted before had so much info spam due to disconnects that the initial connection stuff isn't even shown

all i see is this:

Code:: 2018-02-03 21:31:30,202 INFO fa.upnp Removing UPnP port mapping. 2018-02-03 21:31:30,986 INFO fa.upnp No mappings found / collection empty.

so i assume the port mapping doesn't work with upnp - this can be due to upnp being disabled on your router or not working correctly

Statistics: Posted by PhilipJFry — 04 Feb 2018, 22:57

Infrequent Disconnects from Game and Client

2018-02-04T22:50:10+02:00

For the past week I have been disconnecting from the game and client more and more often. At no point is my internet dropping, the client or game is simply hanging on something.

Some information about my system: Windows 7 64-bit, intel i7-3770k, and a GTX 970.
Forced to use a dynamic address with IPv4 and IPv6 by comcast. I have attempted to disable IPv6, no change.

The Problem: At near random intervals, the game or FAF client will hang and disconnect. In game this tends to last long enough for players to eject me, at most for 2 minutes. Sometimes players have the patience to wait for me to 'connect' back. I must emphasize that my internet is not disconnecting or interrupting at any point. For the FAF client, this occasionally means it will throw up a windows Not Responding until it unfreezes and refreshes the game list, as if it had just retrieved new information. The FAF client may sometimes have a very delayed start, I figure this is related to the connectivity problem.

Logs and pictures - I have only recently started recording each instance, as it used to be rare enough to ignore.
The most recent log does not reflect the game shared in the images. The log contained is a unique case in which one player perhaps legitimately disconnected at the start, and then the game disconnected me about 1 minute later.
forever.log
game.log

What I have tried:
I have tried to use the clear data > game files client function, this did not change anything.
I have disabled IPv6, my country flag now displays in lobbies but this does not change anything else.
I have ensured my 6112 port is forwarded. It is open and tested for TCP and UDP.
I have ensured that UPnP is enabled. This was either a default option, or I turned it on a long time ago and forgot it.
I looked into setting a static IP address. Realized I couldn't unless I get Comcast business class, which I will not do.

What I can still try:
I can try with a different port forwarded, such as 7001.
I can play in and likely ruin more games, generating more logs to potentially detail the problem more accurately.

Statistics: Posted by SoupCan — 04 Feb 2018, 22:50