Forged Alliance Forever

Re: Unable to login

2020-07-24T09:46:56+02:00

Ok, so it looks like the solution to this problem is to call your IP Provider and request that they pull you off of CGNAT.

FAF get's wrecked by CGNAT, and will cause connection drops in the middle of your game with specific people, based on their provider.

If your provider removes you from their CGNAT pool, you will have a PUBLIC IP address directly assigned to your router, which will allow you to maintain connections stably to other players during the game.

Poor aussies have most of their providers sticking them under CGNAT..

*Edit: This is only of course if your provider is using CGNAT for landline connections... 10+ years ago around when supcom was "young", pretty much *no* carriers used CGNAT for their landline customers, however, now, with IPv4 addresses being expensive, many providers have started to get cheap with their IPv4 and are slamming hundreds or more customers behind a single public IP address. Pretty much every mobile phone/IOT device/etc.. that needs a public IP is under CGNAT, and it's just somewhat recently that providers have started to enroach on their landline customers as well, asking for extra to get what previously was free.

Capitalism at it's best. ~_~

Statistics: Posted by Swizzlewizzle — 24 Jul 2020, 09:46

Re: Unable to login

2020-07-23T03:17:19+02:00

I don't think there is a fix on our end Mittur. There are issues with the FAF server and it's setup.

Statistics: Posted by Swizzlewizzle — 23 Jul 2020, 03:17

Re: Unable to login

2020-07-18T17:37:08+02:00

I was eventually able to login after about a dozen attempts, and it was very slow. Would still appreciate someone in the know giving a potential fix in case brute forcing the login ends up not working in the future.

Statistics: Posted by Mittur — 18 Jul 2020, 17:37

Re: Unable to login

2020-07-18T17:30:12+02:00

I have the same issue. Was able to log in and play fine the past few days, then my game crashed and I am now stuck on the Logging In... screen. If I enter my password wrong it immediately stops the attempt by telling me that the password is invalid, but whenever I enter the correct password I am just stuck logging in. Logs and tracert shown below.

Statistics: Posted by Mittur — 18 Jul 2020, 17:30

Re: Unable to login

2020-07-17T11:15:57+02:00

Your issues already start at 1.213.153.210 with 2 packets dropped and one with ping of >900. This IP address is in Seoul so loooong before it even reaches Europe. I don't necessarily see an issue with Hetzner here.

Statistics: Posted by Brutus5000 — 17 Jul 2020, 11:15

Re: Unable to login

2020-07-17T02:55:30+02:00

I also have huge problems connecting with your server. It seems there are some significant issues with your provider, or somewhere along the route. Please take a look at this tracert.

Statistics: Posted by Swizzlewizzle — 17 Jul 2020, 02:55

Re: Unable to login

2019-07-30T19:39:27+02:00

Then you can maybe try to request a different IP from you ISP (or trigger that by powering off your router for some time). Could be that your IP is on some blacklist.

Statistics: Posted by Katharsas — 30 Jul 2019, 19:39

Re: Unable to login

2019-07-30T17:23:08+02:00

Haven't tried the hotspot method as I'm not really able to do it properly.
Haven't tried installing it on another machine either since the other machine is also connected to the same network.
However, I did try using a VPN just to test if I could log in and I was able to log in fairly quickly.

Statistics: Posted by Lycanthorph — 30 Jul 2019, 17:23

Re: Unable to login

2019-07-29T22:02:05+02:00

Tried it, same result.

Statistics: Posted by Lycanthorph — 29 Jul 2019, 22:02

Re: Unable to login

2019-07-29T21:33:28+02:00

Before clicking, can you try to select the Test Server in the dropdown and then click login?

Statistics: Posted by Katharsas — 29 Jul 2019, 21:33

Re: Unable to login

2019-07-29T21:10:12+02:00

I can never see what the last hop is connecting to since the tracer program quits just as it's listing off the last hop

Statistics: Posted by Lycanthorph — 29 Jul 2019, 21:10

Re: Unable to login

2019-07-29T21:03:21+02:00

that's actually just one hop before you should get to our server (hetzner is our provider)
copy from my last two hops:

Code:: 7 26 ms 25 ms 27 ms ex9k1.dc11.fsn1.hetzner.com [213.239.203.146] 8 24 ms 28 ms 25 ms brackman.slm.faforever.com [148.251.238.131]

maybe one of the devs/admins has an idea why you get stuck right before you should get to the server...

Statistics: Posted by PhilipJFry — 29 Jul 2019, 21:03

Re: Unable to login

2019-07-29T20:25:50+02:00

Now it quits at #9

Statistics: Posted by Lycanthorph — 29 Jul 2019, 20:25

Re: Unable to login

2019-07-29T20:05:59+02:00

can you post a screenshot of the tracert?
i didn't need 10 hops to get to the server so i have no idea about the return you got

port forwarding is not required to log in (and also not to play since the deployment of the ice adapter)

Statistics: Posted by PhilipJFry — 29 Jul 2019, 20:05

Re: Unable to login

2019-07-29T19:47:33+02:00

I'll try the 'hotspot with a mobile device' solution.
Haven't yet tried it on a different machine, but I'm suspecting it might be something to do with my router. From what I've read online, this specific router I have from my ISP either has no port forwarding options or it does, but it's very limited (if that matters at all).
As for tracert, it just quits once it gets to #10. That's not a good thing, is it?

Statistics: Posted by Lycanthorph — 29 Jul 2019, 19:47