Forged Alliance Forever

Re: Every time I play on the new client, I get a grey screen

2019-10-13T09:19:18+02:00

https://github.com/FAForever/client/releases

Statistics: Posted by ZLO_RD — 13 Oct 2019, 09:19

Re: Every time I play on the new client, I get a grey screen

2019-10-13T07:12:39+02:00

Can anyone post a link to the old client? (Gorton did send me it on FAF but I didn't save it, stupidly.)

Statistics: Posted by Tomalak — 13 Oct 2019, 07:12

Re: Every time I play on the new client, I get a grey screen

2019-10-12T10:43:21+02:00

I just tried Windowed mode - same deal, sadly as it crashed. This was the error message:

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at address 0x0336d264
attempted to read memory at 0x00000014

Program : C:\ProgramData\FAForever\bin\ForgedAlliance.exe
Cmd line arguments : /init init.lua /nobugreport /cybran /log C:\ProgramData\FAForever\logs\game.log /gpgnet 127.0.0.1:14669 /mean 369.72955 /deviation 67.465775 /savereplay gpgnet://127.0.0.1:50330/10348621/Tomalak.SCFAreplay /country GB /numgames 12 /team 1 /players 2

Callstack:
Unknown symbol (address 0x0336d264)
Unknown symbol (address 0x0336d5fb)
Unknown symbol (address 0x0336d660)
Unknown symbol (address 0x0336de5d)
Unknown symbol (address 0x0335e001)
BaseThreadInitThunk + 31 bytes ((Unknown)(0) + 0 bytes)
RtlAreBitsSet + 131 bytes ((Unknown)(0) + 0 bytes)
RtlAreBitsSet + 83 bytes ((Unknown)(0) + 0 bytes)

Last 100 lines of log...

debug: Loading module '\000/lua/ui/dialogs/disconnect.lua\000'
debug: Current gametime: 00:00:00
debug: Loading module '\000/lua/sim/blip.lua\000'
debug: Loading module '\000/lua/ui/game/scoreaccum.lua\000'
info: playable area coordinates are { 0, 0, 512, 512 }
info: Offmapareas are {
info: { x0=-100, x1=612, y0=-100, y1=0 },
info: { x0=-100, x1=612, y0=512, y1=612 },
info: { x0=-100, x1=0, y0=0, y1=512 },
info: { x0=512, x1=612, y0=0, y1=512 }
info: }
debug: Loading module '\000/lua/ui/game/rallypoint.lua\000'
debug: Loading module '\000/lua/ui/controls/worldmesh.lua\000'
debug: Loading module '\000/lua/renderselectparams.lua\000'
debug: Loading module '\000/effects/entities/unitteleport01/unitteleport01_script.lua\000'
debug: Loading module '\000/lua/sim/defaultprojectiles.lua\000'
debug: Loading module '\000/lua/sim/projectile.lua\000'
debug: Loading module '\000/lua/defaultantiprojectile.lua\000'
info: Hooked /lua/defaultantiprojectile.lua with /schook/lua/defaultantiprojectile.lua
debug: Loading module '\000/lua/ui/game/buildmodedata.lua\000'
debug: Loading module '\000/units/uab0101/uab0101_script.lua\000'
debug: Loading module '\000/lua/aeonunits.lua\000'
debug: Loading module '\000/lua/tarmacs.lua\000'
debug: Loading module '\000/effects/entities/aeonbuildeffect/aeonbuildeffect01_script.lua\000'
debug: Loading module '\000/lua/spreadattack.lua\000'
debug: Loading module '\000/lua/ui/game/commandgraphparams.lua\000'
debug: Loading module '\000/lua/ui/game/commandwaypoint.lua\000'
debug: Loading module '\000/lua/ui/game/commandgraph.lua\000'
info: Hooked /lua/ui/game/commandgraph.lua with /schook/lua/ui/game/commandgraph.lua
debug: Loading module '\000/units/urb0102/urb0102_script.lua\000'
debug: Loading module '\000/units/ura0001/ura0001_script.lua\000'
debug: Loading module '\000/lua/formations.lua\000'
debug: Current gametime: 00:00:30
debug: Loading module '\000/units/ual0105/ual0105_script.lua\000'
debug: Loading module '\000/units/uab1103/uab1103_script.lua\000'
debug: Loading module '\000/units/url0105/url0105_script.lua\000'
debug: Loading module '\000/units/urb1101/urb1101_script.lua\000'
debug: Loading module '\000/lua/formations.lua\000'
debug: Current gametime: 00:01:00
debug: Loading module '\000/units/urb1103/urb1103_script.lua\000'
debug: Loading module '\000/lua/simcallbacks.lua\000'
debug: Loading module '\000/lua/simping.lua\000'
debug: Loading module '\000/lua/selfdestruct.lua\000'
debug: Loading module '\000/lua/simcameramarkers.lua\000'
debug: Loading module '\000/lua/simdialogue.lua\000'
debug: Loading module '\000/lua/simdiplomacy.lua\000'
debug: Loading module '\000/lua/spreadattack.lua\000'
debug: Loading module '\000/lua/weaponpriorities.lua\000'
debug: Loading module '\000/units/uab1102/uab1102_script.lua\000'
debug: Loading module '\000/units/ura0101/ura0101_script.lua\000'
debug: Current gametime: 00:01:30
debug: Loading module '\000/units/ura0103/ura0103_script.lua\000'
debug: Loading module '\000/units/uab1101/uab1101_script.lua\000'
debug: Loading module '\000/units/urb1102/urb1102_script.lua\000'
debug: Loading module '\000/units/ual0101/ual0101_script.lua\000'
debug: Current gametime: 00:02:00
debug: Loading module '\000/units/ual0106/ual0106_script.lua\000'
debug: Loading module '\000/units/uab1202/uab1202_script.lua\000'
debug: Loading module '\000/units/ual0104/ual0104_script.lua\000'
debug: Current gametime: 00:02:30
debug: Loading module '\000/units/uab0102/uab0102_script.lua\000'
debug: Loading module '\000/projectiles/adflaserlight02/adflaserlight02_script.lua\000'
debug: Loading module '\000/lua/aeonprojectiles.lua\000'
debug: Current gametime: 00:03:00
debug: Loading module '\000/units/urb0101/urb0101_script.lua\000'
debug: Loading module '\000/projectiles/aaasonicpulse01/aaasonicpulse01_script.lua\000'
debug: Loading module '\000/projectiles/shieldcollider/shieldcollider_script.lua\000'
debug: Loading module '\000/effects/entities/debrismisc09/debrismisc09_script.lua\000'
debug: Loading module '\000/lua/genericdebris.lua\000'
debug: Current gametime: 00:03:30
debug: Loading module '\000/units/uaa0101/uaa0101_script.lua\000'
debug: Loading module '\000/projectiles/adfsonicpulsar01/adfsonicpulsar01_script.lua\000'
debug: Loading module '\000/projectiles/cifneutronclusterbomb01/cifneutronclusterbomb01_script.lua\000'
debug: Loading module '\000/lua/cybranprojectiles.lua\000'
debug: Loading module '\000/units/ual0201/ual0201_script.lua\000'
debug: Loading module '\000/projectiles/cifneutronclusterbomb02/cifneutronclusterbomb02_script.lua\000'
debug: Loading module '\000/effects/entities/debrismisc04/debrismisc04_script.lua\000'
debug: Loading module '\000/units/urb2104/urb2104_script.lua\000'
debug: Loading module '\000/units/uaa0102/uaa0102_script.lua\000'
debug: Current gametime: 00:04:00
debug: Loading module '\000/units/urb2101/urb2101_script.lua\000'
debug: Loading module '\000/lua/sim/tasks/attackmove.lua\000'
debug: Loading module '\000/lua/sim/scripttask.lua\000'
debug: Loading module '\000/units/uab2104/uab2104_script.lua\000'
debug: Loading module '\000/units/url0107/url0107_script.lua\000'
debug: Current gametime: 00:04:30
debug: Loading module '\000/units/urb5101/urb5101_script.lua\000'
debug: Loading module '\000/units/urb3101/urb3101_script.lua\000'
debug: Current gametime: 00:05:00
debug: Loading module '\000/lua/sim/tasks/enhancetask.lua\000'
debug: Loading module '\000/units/url0101/url0101_script.lua\000'
debug: Current gametime: 00:05:30
debug: Loading module '\000/projectiles/caaautocannon01/caaautocannon01_script.lua\000'
warning: SND: Error playing cue 1 on bank 5 [music]
XACT: Invalid arg
debug: Current gametime: 00:06:00
debug: Loading module '\000/projectiles/adfdisruptor01/adfdisruptor01_script.lua\000'
debug: Current gametime: 00:06:30
warning: Error running OnRelease script in : ...mdata\faforever\gamedata\lua.nx2\lua\maui\button.lua(84): Game object has been destroyed
stack traceback:
[C]: in function `Play'
...mdata\faforever\gamedata\lua.nx2\lua\maui\button.lua(84): in function <...mdata\faforever\gamedata\lua.nx2\lua\maui\button.lua:78>
debug: Loading module '\000/units/url0103/url0103_script.lua\000'
debug: [uiutil.lua, function UIFile()] - Unable to find file:/textures/ui/cybran/icons/units/unknown_icon.dds

Statistics: Posted by Tomalak — 12 Oct 2019, 10:43

Re: Every time I play on the new client, I get a grey screen

2019-10-12T06:34:01+02:00

use windowed mode instead of fullscreen for the game
you can also use some 3rd party tool like borderless gaming to force the game into borderless window if you don't like window borders

Statistics: Posted by PhilipJFry — 12 Oct 2019, 06:34

Re: Every time I play on the new client, I get a grey screen

2019-10-11T23:54:17+02:00

I have reinstalled SupCom and same problems. My rating has now gone through the floor so many games have crashed on me. I can't easily get a game now as my rating has fallen so far...

It seems to crash now when the Steam info comes up: "Press G to record your game" and so on. After that, the game freezes and all I can do is Ctrl-Alt-Delete then close it.

Statistics: Posted by Tomalak — 11 Oct 2019, 23:54

Re: Every time I play on the new client, I get a grey screen

2019-10-10T20:56:17+02:00

Code:: info: checking C:\Users\Peter\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\mods info: not safe GAZ_UI

the location of all mods and maps that the game picks up is printed out at the start of your log

Statistics: Posted by PhilipJFry — 10 Oct 2019, 20:56

Re: Every time I play on the new client, I get a grey screen

2019-10-10T17:30:39+02:00

C:\Users\*Username*\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\Mods

This is where the mods folder is, where gaz would be.

Statistics: Posted by Gorton — 10 Oct 2019, 17:30

Re: Every time I play on the new client, I get a grey screen

2019-10-10T17:16:59+02:00

Thanks! Not sure what GAZ UI is but how exactly do I delete it? I can't see anything relevant in either my Supreme Commander directory or my FAF client directory.

Statistics: Posted by Tomalak — 10 Oct 2019, 17:16

Re: Every time I play on the new client, I get a grey screen

2019-10-10T16:35:30+02:00

Looking through, will edit this post with any findings

right off the bat :

info: not safe GAZ_UI

get rid of gaz_ui (it's a mod)

warning: SND: Error playing cue 2 on bank 5 [music]
XACT: Invalid arg

Make sure that you are NOT using surround sound. Turn this off in your pc's audio settings

ebug: Loading module '\000/lua/userplayerquery.lua\000'
debug: Loading module '\000/lua/ui/game/prefetchtextures.lua\000'
debug: [uiutil.lua, function UIFile()] - Unable to find file:/textures/ui/uef/icons/units/zxa0001_icon.dds
debug: Loading module '\000/lua/ui/game/borders.lua\000'
debug: Loading module '\000/lua/ui/game/layouts/borders_mini.lua\000'

A reinstall of the game, if files are missing like this bit suggests might be in order

Statistics: Posted by Gorton — 10 Oct 2019, 16:35

Re: Every time I play on the new client, I get a grey screen

2019-10-10T16:20:10+02:00

I just played again and grey screen again. Here is the latest game.log.

Statistics: Posted by Tomalak — 10 Oct 2019, 16:20

Re: Every time I play on the new client, I get a grey screen

2019-10-10T16:09:36+02:00

ZLO_RD wrote:
also at what point EXACTLY do you get grey screen? after pressing score button?

When I leave the game at the end. "Exit to FAF".

Statistics: Posted by Tomalak — 10 Oct 2019, 16:09

Re: Every time I play on the new client, I get a grey screen

2019-10-10T16:01:37+02:00

Thanks, guys. So I just played a game and it did not have a grey screen but I did have to use Task Manager to close it at the end.

Statistics: Posted by Tomalak — 10 Oct 2019, 16:01

Re: Every time I play on the new client, I get a grey screen

2019-10-10T15:42:40+02:00

I'm messaging you rn but you're ingame. If we miss each other, here's what I wanted you to do :

I need you to go to C:\ProgramData\FAForever\logs .

If the last game you played was a crash like you described, then I want you to upload "game.log" to either this forum or another site, or you can paste it into https://pastebin.com/ .

This log might be able to tell us what's wrong.

Statistics: Posted by Gorton — 10 Oct 2019, 15:42

Re: Every time I play on the new client, I get a grey screen

2019-10-10T15:20:33+02:00

First of all you can try to run game in windowed mode, so you should be able to open task manager and close game when problem happens.

You can also send logs and tech-support people will look at logs and maybe see something there.

also at what point EXACTLY do you get grey screen? after pressing score button?

Statistics: Posted by ZLO_RD — 10 Oct 2019, 15:20

Every time I play on the new client, I get a grey screen

2019-10-10T14:59:58+02:00

I came back to FAF recently. The game plays fine, but when it ends, I get a grey screen. I can't shut down FAF at all, either through the task bar or Task Manager. I can't minimise the grey screen either. So essentially I need to restart my PC each time I play.

No one in the client chat room seems to care. Obviously I can just stop playing but does anyone know how to solve this?

Thanks!

Statistics: Posted by Tomalak — 10 Oct 2019, 14:59