Forged Alliance Forever

Re: Game always freeze

2015-06-10T09:28:02+02:00

confirmed. I've been able to play several games without any issues on both machines.

So, just leave default hard drive and directories when installing Steam/FA/FAF.

Statistics: Posted by Flexable — 10 Jun 2015, 09:28

Re: Game always freeze

2015-06-08T21:15:35+02:00

It seems the problem is fixed. That will require some more testing to be sure, but looks ok. Thanks to Guig_Esprit_Sage and tatsu for the help.

Solution : re-install Steam, FA and FAF leaving the default directories and hard drive!

Statistics: Posted by Flexable — 08 Jun 2015, 21:15

Re: Game always freeze

2015-06-04T20:56:05+02:00

It's checked by default.
I tried unchecking it, for the crash report above.

Statistics: Posted by Flexable — 04 Jun 2015, 20:56

Re: Game always freeze

2015-06-04T17:03:01+02:00

In the Advanced Speaker properties, do you have checked or unchecked "Allow applications to take exclusive control of this device" and "Give exclusive mode application priority"?

Statistics: Posted by E8400-CV — 04 Jun 2015, 17:03

Re: Game always freeze

2015-06-04T13:37:54+02:00

I just tried (on the i7 config) with an usb audio card able to provide stereo only.

Launching FA : no sound on cinematics. Exitint the game without launching one, cannot go back to Desktop. As always.
Then I started FAF, hosted a game on Twin Rivers, 1v1 versus AI.
I stayed for ~20mn before ending the game. No crash during this 20mn, and I had the "Commander under attack" sound. I'll try in a real game to see if this is the same.

But, when quitting the game, it crashes (unhandled exception...).

Here are the logs. Several sound issues apparently.

Statistics: Posted by Flexable — 04 Jun 2015, 13:37

Re: Game always freeze

2015-06-02T04:08:46+02:00

Sorry thought you said all 3 weren't working...

Statistics: Posted by Ionic — 02 Jun 2015, 04:08

Re: Game always freeze

2015-06-01T19:47:10+02:00

One PC is working fine (the old config but running Win 8.1 64bit as well).
Only the high-end recent PCs aren't.

I don't see what my network/internet connection as to do with it.

As for the install: take a new hardware config, install a legal Win 8.1 64bit from scratch, install Steam, download FA, install FAF: not working with sound (but work in no sound - ie all playback devices disabled) - speakers are in stereo).

Note that I have sound issue as if I was in surround, while I'm not (speakers in playback devices tab are configured in stereo).

Just tried with nVidia sound disabled, doesn't change anything.

Statistics: Posted by Flexable — 01 Jun 2015, 19:47

Re: Game always freeze

2015-05-31T21:55:00+02:00

If it is all different hardware, then it is not computer related:

Your install method or software.
Your network, internal or ISP.

Statistics: Posted by Ionic — 31 May 2015, 21:55

Re: Game always freeze

2015-05-31T21:38:44+02:00

Still no solution. I see several posts with others complaining of the same symptoms, so I'm guessing something is getting wrong with the game. The voice issue (for me) seems to indicate that somehow the sound is in surround. However I only have stereo configured for any speakers (playback devices).

Could it be the GPU drivers causing this (as they can also carry sound)? I don't see a way to disable that to check.

Statistics: Posted by Flexable — 31 May 2015, 21:38

Re: Game always freeze

2015-05-30T11:40:44+02:00

I guess I'm speaking to myself here

I have 3 PC at home:

1) old PC with an Intel C2D @3Ghz, 8GB RAM, Asus P5NE-SLI motherboard and a GFX 460 or 480 (don't really remember). I'm running Win 8.1 64bit on it, with Avira and Comodo as anti-virus and FW.

This PC works without issue with FA/FAF, out of the box, a total no brainer.

2) recent PC with an Intel i7 4770K, 16GB RAM, GFX 770 can't really remember top off my head the motherboard, but the integrated audio chipset is Realtek ALC892. Win 8.1 Pro 64bit, with same AV and FW. This PC also have an external USB audio card (PreSonus AudioBox 22VSL) for my guitars.

FA/FAF will ALWAYS crash on exit, even if I didn't run a game. Need to Ctrl-Alt-Del -> task manager -> kill SupCom process.
FA/FAF will always crash (freeze) in game at some random point in time. Can be after 5mn or 20mn. So I may finish a game without crashing in-game if I'm quick enough, but will crash when exiting to Desktop.

If I disable all speakers (right-click on the speaker icon, playback, disable everything), I obviously have no sound and the game NEVER crashes. Everything is working fine.

If I only use the USB sound card: crashes
If I only use Realtek chip: crashes

I have the speakers set to stereo, no FX.

I tried several Realtek drivers, same story.
Reinstalled DirectX (11.0 btw), same story.

3) brand new PC, Intel i5 4690K, Gigabyte Z97 motherboard with Realtel audio chipset ALC887, GFX 670, 8GB RAM, Win 8.1 64bit, same AV and FW. Fresh install of system and FA/FAF.

Same story than config #2.

Note: for config #2 and #3, most replays will work without crashing with sound on (say 80%). But I crash on exit.

Edit: Need to add, since I have changed all my audio settings to try to fix that, now I'm missing sounds (voice annoucement "nuke", sound of the intro when lauching FA directly...). So there's something with the sound that needs to be done, but what?

What can I do?

Statistics: Posted by Flexable — 30 May 2015, 11:40

Re: Game always freeze

2015-05-28T22:56:13+02:00

Progress:

I disabled all my sound devices. I can launch and quit normally.

So, how to make sure Windows is in stereo? Right-click on the speaker, reading device, I see stereo. Guess this is not there...

Statistics: Posted by Flexable — 28 May 2015, 22:56

Re: Game always freeze

2015-05-28T22:05:02+02:00

I have surrender this issue (still happening) a long time ago. Simply played on my old PC, the one I gave to my son.

Then, recently, I ordered a brand new config, high-end, for him (and maybe a bit for myself as well ):

- i5 4690K
- GFX 970
- SSD
- 8GB RAM
- Win 8.1 64Bits

PC freshly installed and... exactly the same issue.

I launch the game, even without starting a game, I quit, I never come back to the desktop (grey screen), I need to kill the process through task manager.
I tried to play one game, everything froze after some time, task manager, kill process.

I have always a memory access violation issue.

I'm wondering if that game simply works with recent hardware. Am I the only one with such CPU, GPU????

Statistics: Posted by Flexable — 28 May 2015, 22:05

Re: Game always freeze

2015-04-06T10:51:12+02:00

For what it's worth:

- still no solution game always crashing on exit (even if no game played): need to bring up the process manager to terminate FA, which is hard to do as the screen is not handed back by the game.
- game crashing at some random points
- I can play without issue on an older PC (also running Windows 8.1)
- I can see my replay on the new PC without crashing (except when exiting the game)

Statistics: Posted by Flexable — 06 Apr 2015, 10:51

Re: Game always freeze

2015-03-13T09:54:15+02:00

Some progress.

deleting the game.prefs file, I was able to have a ranked game without an issue, and made it to the score screen. Exiting it made the game crash, "as normal".
resolution was 1024x768 I believe (not very easy to use for game).
I really suspect something related to the GPU / screen resolution / refresh rate.

Statistics: Posted by Flexable — 13 Mar 2015, 09:54

Re: Game always freeze

2015-03-12T17:40:37+02:00

Saw some sound errors in the log also, maybe you could try update audio drivers / mess with audio settings (forcing stereo instead of 5.1 etc)

If you're feeling bored you can put memtest86 on an USB-stick and let it run overnight.
http://www.memtest86.com/

But if it was a general memory issue you would probably have unstable programs overall.

Statistics: Posted by Crotalus — 12 Mar 2015, 17:40