Forged Alliance Forever

Re: Unable to recieve FAF activation E-Mail

2020-06-19T08:36:22+02:00

Many thanks for reaching out about this FtXCommando. I took your suggestion about the gmail account and it worked like a charm. Thank you again for your help.

Statistics: Posted by Tarnished Knight — 19 Jun 2020, 08:36

Re: Unable to recieve FAF activation E-Mail

2020-06-19T02:59:39+02:00

https://discord.gg/QsAF4zB

Easier to ask on the Discord as only a few people have the ability to deal with email issues (global mods, brutus)

Common issue relates to email provider, worst case try to make a gmail account for signing up as it doesn’t seem to have any issues.

Statistics: Posted by FtXCommando — 19 Jun 2020, 02:59

Unable to recieve FAF activation E-Mail

2020-06-18T16:29:08+02:00

I feel embarrassed to have to ask for assistance, but I am unable to get a confirmation E-mail for a FAF account.

To confirm, I have checked the following:

- Checked whitelisting. Not normally a problem, but I have added the "admin" and "support" emails in the faforever com domain as well as the faforever com domain itself
- Checked Spam - folder empty
- Checked Trash - folder empty
- Checked the use of an alternate E-Mail address - no email received
- The registration system seemed to be fine with my choice of user name
- Checked the FAF system status which shows is systems operational

Have I missed anything, or would an admin be able to resolve the matter for me?

Many thanks in advance

Statistics: Posted by Tarnished Knight — 18 Jun 2020, 16:29