can't log in please help [SOLVED]

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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can't log in please help

Postby Alix141 » 06 Jun 2015, 22:35

so the client was running ok, and when i went to restart my PC all of a sudden I could not get passed the login window.

i enter in my username: Alix141 and my password (not telling) and then it says logging in, and that window has been up for about an hour now. so i have no idea what to do. could anyone please help me thank you
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Re: can't log in please help

Postby speed2 » 06 Jun 2015, 22:48

If you wont read the big red wall of text above, no one will help you.
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Re: can't log in please help

Postby Alix141 » 06 Jun 2015, 23:04

i know about most of the problems that others have been having. i did read and use the search option so that i could see if anyone had these problems before. but most of the problems relate to ether the account being new or the login for the website and client being different.

however, I could not find any information for someone who was able to access the client and play 5 to 10 games before having this problem.

if i have over looked something i am sorry to have wasted your time in reading both this and the first post about my problem. if that is the case then could you just post a massage saying that i have over looked something. it does not have to be with a link that i am making you look through the forms for me. i would just like to know. ty :D
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Re: can't log in please help

Postby speed2 » 06 Jun 2015, 23:46

you didnt provide any logs
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Re: can't log in please help

Postby Flexable » 07 Jun 2015, 08:52

Alix141 wrote:so the client was running ok, and when i went to restart my PC all of a sudden I could not get passed the login window.

i enter in my username: Alix141 and my password (not telling) and then it says logging in, and that window has been up for about an hour now. so i have no idea what to do. could anyone please help me thank you


Of course, you are not waiting for so long in front of that window, right? You killed it, and re-tried?
It happened to me once or twice, and it was just a matter to restart FAF client.
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Re: can't log in please help  [SOLVED]

Postby Alix141 » 07 Jun 2015, 10:17

ok thank you for the help. i was able to get it to work after un-installing the client.

before you say anything. I wanted to leave something like that as a last resort. :D

thank you for all your help.
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