Can't log into the FAF client

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

Can't log into the FAF client

Postby OpCom » 23 Sep 2015, 21:21

I can't log into the FAF client using my account (which works on the forums).

My account is rather old but recently I wanted to check back on FAF again. So, I tried logging into the client using what I thought was my most recent FAF password. Didn't work. Resetting the password using the client didn't work, either (it didn't send me the email). Resetting using the website worked and I can now log into the forums without any issues. But I still can't log into the client. Keeps telling me "Login not found or password incorrect. They are case sensitive."

I am sure that I am not typing it in the wrong way since I actually copy and paste my password and username into the forms and they work on the forum and fail to work on the client :?

I think I linked my account to my Steam Account back then but I reinstalled Windows a few times since that point in time. I am also logged into that very same Steam Account on this machine. Are there any additional steps I should follow?
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Re: Can't log into the FAF client

Postby Legion Darrath » 23 Sep 2015, 22:40

Your FAF account is separate from your forum account so resetting the forum password did nothing to your FAF account. I'll ask Sheeo to take a look.
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Re: Can't log into the FAF client

Postby OpCom » 24 Sep 2015, 15:41

Ah, I see, thanks :D
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