Game crashing on startup

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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Game crashing on startup

Postby tommy437 » 04 Jan 2016, 16:01

Hi,

My game keeps crashing on start up saying:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ForgedAlliance.exe
Application Version: 1.5.0.1
Application Timestamp: 00000000
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18869
Fault Module Timestamp: 55636317
Exception Code: c0000005
Exception Offset: 0002f008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: e8ad
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3: e8ad
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863

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This happens every time I try to load the game, I can't join a lobby or host one. I have tried the Steam version and the none Steam version. It was working last night, I had a few mods but I've deleted them all now (manually and on faf). I have reinstalled plenty of times.

faflog:
http://pastebin.com/Xg4MW9ET

Hopefully you can help because from what I have seen, its a common problem which no one has managed to fix.
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Re: Game crashing on startup

Postby SpdyGonzalez » 04 Jan 2016, 21:20

hi, by a few mods, you mean 14

Code: Select all
2016-01-04 13:23:18,153 DEBUG    faf.modvault         getting installed mods. Count: 14



so, maybe you need to delete them properly.

If after removing them the problem persists,

please go to Otions -> Settings -> Save Game logs

and use the "uplod attachment funcionality" to submit logs here
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Re: Game crashing on startup

Postby tommy437 » 04 Jan 2016, 23:25

2016-01-04 13:44:54,099 DEBUG faf.modvault getting installed mods. Count: 0

Look properly at the logs. You just read from the top and not the most up to date part.
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Re: Game crashing on startup

Postby SpdyGonzalez » 05 Jan 2016, 05:17

sorry, missed those, so, you launched faf, it throw the error, you go and delete all mods, and run faf again, it continues to throw the error :
Code: Select all
2016-01-04 13:37:20,569 ERROR    faf.client           FA has crashed or killed after starting


ahumm no idea, but for troubleshoting you can, in order :

1 - try to run FA(original), and maybe, create new user, you can save game.prefs to save current user templates and stuff
2 - try to run FAF ForgedAlliance.exe, without FAF, see if it works, if not, reinstall faf
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