Update fails - The specified account already exists.

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Update fails - The specified account already exists.

Postby InvalidLogin98 » 23 Feb 2016, 04:52

I recently registered an account and have been trying to login. I downloaded the lobby and installed, it all seemed to work fine.

When I launch the lobby I am asked if I want to update. If I say no the program closes, if I say yes it downloads the update and asks if I want to repair or remove FAF. Selecting repair, it starts applying the update but about a third of the way through an error message appears saying

"The specified account already exists."

and then the program closes. If I try launch again the same thing happens. I have tried multiple re-installs (following the proper method) but the problem remains.
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Re: Update fails - The specified account already exists.

Postby unkle » 13 Feb 2017, 13:05

im having the exact same thing, on two different accounts/ computers.

i think you guys have put up a corrupt install file?
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Re: Update fails - The specified account already exists.

Postby DukeOfEarl » 13 Feb 2017, 22:44

I haven't been able to reproduce this based on your post. I followed these steps:

1. Downloaded the official installer from https://www.faforever.com/client (i.e. https://github.com/FAForever/client/rel ... -win32.msi )
2. Start the client, accepted updater prompt
3. Updater downloaded update and started installer
4. Installer installed fine

"Repair or remove" only shows up if you run the same installer that you just installed from (i.e. run it twice). It should never appear with the automatic update.

What steps did you follow exactly?

Please try downloading the current release installer directly from Github and installing that: https://github.com/FAForever/client/releases/tag/0.12.1
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Re: Update fails - The specified account already exists.

Postby unkle » 14 Feb 2017, 00:30

used that link and it worked no problems
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