Dropping randomly connections to single players

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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Dropping randomly connections to single players

Postby Mephi » 25 Feb 2016, 22:59

After the serverswitch i have a lot of troubles connecting with people, most times a restart of FAF fixes it for whatever reason. But quite often after 5-10min ingame the connections drops to those people, although the game was running fine.
Any ideas?
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Re: Dropping randomly connections to single players

Postby Zoram » 27 Feb 2016, 22:09

I see that happening in a lot of games. the game will stop until one of the two players who can't see each other leaves the game.
No idea if this was happening too before the server updates as I wasn't playing team games. But it happens a lot at the moment
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Re: Dropping randomly connections to single players

Postby Mephi » 02 Mar 2016, 20:52

so the requested logs now
and other two from dropbox since it doenst allow me to upload them:

https://www.dropbox.com/s/d00wls1c0qkiz ... log.1?dl=0

https://www.dropbox.com/s/ryjolvlbcrzkf ... og.10?dl=0
Attachments
replay.log
(145.4 KiB) Downloaded 26 times
uid.log
(312 Bytes) Downloaded 25 times
forever.log
(458 Bytes) Downloaded 25 times
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Re: Dropping randomly connections to single players

Postby SpdyGonzalez » 02 Mar 2016, 21:06

good job on the log upload :) sorry, I've missed this topic before, I usually keep an eye on stuff like this...

so... from the log :
Code: Select all
2016-03-02 18:42:16,920 INFO     connectivity.helper.ConnectivityHelper Connectivity state is STUN, mapped address: 188.103.46.106:62258


Code: Select all
2016-03-02 19:13:22,582 INFO     connectivity.helper.ConnectivityHelper Connectivity state is STUN, mapped address: 188.103.46.106:63336



wich means, you have connection MOST of the time...

I recomend do the usuall stuff, go to router, reserve your IP on that computer, go to port forwarding and forward port UDP 6112 to that IP
disable Upnp on FAF

firewall can mess with that, but it should be ok

happy games
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Re: Dropping randomly connections to single players

Postby Sheeo » 02 Mar 2016, 21:40

Aside from that, ty Spdy, a lot of lines were missing from his log file.

I noticed some problems in my local testing with the new log handler used by the client -- sometimes it will fail when rotating log files.

This _could_ have implications for proxied connections and the TURN client. Next client will use an alternative logging handler that should fix this issue: https://github.com/FAForever/client/com ... 606b29d415
Support FAF on patreon: https://www.patreon.com/faf?ty=h

Peek at our continued development on github: https://github.com/FAForever
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