Mouse Pointer Not Working - Lobby & In Game

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

Mouse Pointer Not Working - Lobby & In Game

Postby DaWilko » 13 Mar 2016, 03:17

Hi all,

Problem:
In the Lobby the Cursor (icon) doesn't move, the mouse is moving in the background and I can select stuff but I don't know where the mouse is.
In Game, the cursor is not visible, I can select stuff but as in the lobby I don't know where is really is.

Software details:
Windows 10 Enterprise
Forged Alliance - Steam
FAF - Running and patched

Rig:
Surface Pro 4
https://www.microsoft.com/surface/en-au ... spec-block

What I have done:
- Compatibility Mode
I tried this but I have FAF and Supcom FA running on my Windows 10 Desktop, dose not seem to help. Tried Windows XP SP2, Windows 7 and Windows 8 compatibility mode.
Video Drivers for the Surface is up to date
Installed Direct X installed manually ran as administrator

Can anyone help with this issue?
DaWilko
 
Posts: 1
Joined: 13 Mar 2016, 03:04
Has liked: 0 time
Been liked: 0 time
FAF User Name: DaWilko

Re: Mouse Pointer Not Working - Lobby & In Game

Postby SpdyGonzalez » 15 Mar 2016, 17:59

I have the previous version of iris graphics and had so many issues with it, I just gave up on playing... this does not solve your problem, but, the only chance you have it to ask anyone on iris gpu's if they can play dx9 games or something, btw Viking on the #aeolus irc channel had a Surface 3, maybe you can ask him if he manage to play the game and not melting the ultrabook
SpdyGonzalez
Avatar-of-War
 
Posts: 299
Joined: 29 Apr 2015, 20:48
Has liked: 1 time
Been liked: 19 times
FAF User Name: BugsBunny

Re: Mouse Pointer Not Working - Lobby & In Game

Postby arkitect » 25 Mar 2016, 05:30

I had this when I switched to 10 - I was running a 4k screen and windows defaulted to 150% text size for it, switching to 100% text size sorted the cursor out
arkitect
Avatar-of-War
 
Posts: 134
Joined: 08 May 2014, 13:40
Has liked: 23 times
Been liked: 81 times
FAF User Name: arkitect

Re: Mouse Pointer Not Working - Lobby & In Game

Postby Destructor » 23 Jun 2016, 04:08

Same problem here
I really waiting for logical arguments to nerf ACUs.
User avatar
Destructor
Avatar-of-War
 
Posts: 79
Joined: 25 Jul 2012, 02:25
Location: Brazil
Has liked: 24 times
Been liked: 24 times
FAF User Name: BRS_DESTRUCTOR

Re: Mouse Pointer Not Working - Lobby & In Game

Postby D4E_Omit » 23 Jun 2016, 07:32

You can fix this by making the DPI scaling 149% instead of 150%, for some reason this fixes it. Changing the DPI scaling to 149% can be done on Win10 like this:

Go to Control Panel\Appearance and Personalization\Display\Screen Resolution then click on 'Make text and other items larger or smaller' and then in the text it says under 'Change size of items' there should be a link to set a custom scaling level. Click that and make it be 149%.
Sometimes, I just feel like I want to eat pancakes.
D4E_Omit
Avatar-of-War
 
Posts: 291
Joined: 18 Feb 2013, 17:11
Has liked: 10 times
Been liked: 21 times
FAF User Name: D4E_Omit


Return to Tech Support

Who is online

Users browsing this forum: No registered users and 1 guest