The game crashes when I try to start/join a game [SOLVED]

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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The game crashes when I try to start/join a game

Postby ochjoeng » 02 Apr 2016, 00:56

Hi,
As the title says, I can't join or host a game in FAF. When I try to do so the game crashes and I get this message:
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at address 0x77e82af3
attempted to read memory at 0x37cfcb7a

Program : C:\ProgramData\FAForever\bin\ForgedAlliance.exe
Cmd line arguments : /mean 738.731 /deviation 100.549 /country BE /init init_fafbeta.lua /numgames 72 /log C:\ProgramData\FAForever\logs\game.log /nobugreport /savereplay gpgnet://localhost/4607631/ochjoeng.SCFAreplay /gpgnet 127.0.0.1:55742

Callstack:
RtlQueryPerformanceCounter + 143 bytes ((Unknown)(0) + 0 bytes)
RtlQueryPerformanceCounter + 913 bytes ((Unknown)(0) + 0 bytes)
RtlQueryPerformanceCounter + 636 bytes ((Unknown)(0) + 0 bytes)
HeapFree + 15 bytes ((Unknown)(0) + 0 bytes)
Unknown symbol (address 0x6b5b52d8)
Unknown symbol (address 0x6b1eded9)
Unknown symbol (address 0x6b1ede6a)
Unknown symbol (address 0x6b1edd0b)
Unknown symbol (address 0x6b1e18f2)
Unknown symbol (address 0x6b1e1817)
Unknown symbol (address 0x6b1e13f3)
Unknown symbol (address 0x6b5acce0)
Unknown symbol (address 0x6b571267)
Unknown symbol (address 0x6b572c1a)
Unknown symbol (address 0x6063312e)
Unknown symbol (address 0x60633491)
Unknown symbol (address 0x5c0b0467)
Unknown symbol (address 0x5c0b2a6a)
Unknown symbol (address 0x5c0b2933)
Unknown symbol (address 0x5c0b02dc)
Unknown symbol (address 0x5c0b0141)
Unknown symbol (address 0x5c0af2b5)
Unknown symbol (address 0x6ea1b62f)
Unknown symbol (address 0x6ea1b42c)
Unknown symbol (address 0x6ea1a2c7)
Unknown symbol (address 0x6ea1b141)
Unknown symbol (address 0x6ea1c6d2)
Unknown symbol (address 0x6ea1c46a)
Direct3DCreate9 + 44 bytes ((Unknown)(0) + 0 bytes)
Unknown symbol (address 0x008f33fe)

Last 100 lines of log...

debug: SND: Loaded SoundBank 'xsa_destroy'
debug: SND: Loaded SoundBank 'xsa_weapon'
debug: SND: Loaded SoundBank 'xsb'
debug: SND: Loaded SoundBank 'xsb_weapon'
debug: SND: Loaded SoundBank 'xsl'
debug: SND: Loaded SoundBank 'xsl_destroy'
debug: SND: Loaded SoundBank 'xsl_weapon'
debug: SND: Loaded SoundBank 'xss'
debug: SND: Loaded SoundBank 'xss_destroy'
debug: SND: Loaded SoundBank 'xss_weapon'
debug: MEM: -3082496 bytes SND
info: MD5 of global settings: d2a23d6464d3fd77956e7648c43b5077
info: IsStreamingWaveBank("/sounds/voice/us/briefings.xwb") => true
debug: SND: Loaded WaveBank 'briefings' at 318b758
info: IsStreamingWaveBank("/sounds/voice/us/seraphim_language.xwb") => true
debug: SND: Loaded WaveBank 'seraphim_language' at 318c8c0
info: IsStreamingWaveBank("/sounds/voice/us/x01_vo.xwb") => true
debug: SND: Loaded WaveBank 'x01_vo' at 318da40
info: IsStreamingWaveBank("/sounds/voice/us/x02_vo.xwb") => true
debug: SND: Loaded WaveBank 'x02_vo' at 318dba8
info: IsStreamingWaveBank("/sounds/voice/us/x03_vo.xwb") => true
debug: SND: Loaded WaveBank 'x03_vo' at 318dd10
info: IsStreamingWaveBank("/sounds/voice/us/x04_vo.xwb") => true
debug: SND: Loaded WaveBank 'x04_vo' at 318de78
info: IsStreamingWaveBank("/sounds/voice/us/x05_vo.xwb") => true
debug: SND: Loaded WaveBank 'x05_vo' at 318dfe0
info: IsStreamingWaveBank("/sounds/voice/us/x06_vo.xwb") => true
debug: SND: Loaded WaveBank 'x06_vo' at 318e148
info: IsStreamingWaveBank("/sounds/voice/us/x1t_vo.xwb") => true
debug: SND: Loaded WaveBank 'x1t_vo' at 318e2b0
info: IsStreamingWaveBank("/sounds/voice/us/x_fmv.xwb") => true
debug: SND: Loaded WaveBank 'x_fmv' at 318e418
info: IsStreamingWaveBank("/sounds/voice/us/xgg.xwb") => true
debug: SND: Loaded WaveBank 'xgg' at 318e580
debug: SND: Loaded SoundBank 'briefings'
debug: SND: Loaded SoundBank 'x01_vo'
debug: SND: Loaded SoundBank 'x02_vo'
debug: SND: Loaded SoundBank 'x03_vo'
debug: SND: Loaded SoundBank 'x04_vo'
debug: SND: Loaded SoundBank 'x05_vo'
debug: SND: Loaded SoundBank 'x06_vo'
debug: SND: Loaded SoundBank 'x1t_vo'
debug: SND: Loaded SoundBank 'x_fmv'
debug: SND: Loaded SoundBank 'xgg'
debug: MEM: -796091502 bytes SND
info: MD5 of global settings: d2a23d6464d3fd77956e7648c43b5077
debug: MEM: -796091502 bytes SND
debug: Loading module '\000/lua/sim/buffdefinitions.lua\000'
debug: Loading module '\000/lua/sim/adjacencybuffs.lua\000'
debug: Loading module '\000/lua/sim/adjacencybufffunctions.lua\000'
info: Hooked /lua/sim/adjacencybufffunctions.lua with /schook/lua/sim/adjacencybufffunctions.lua
debug: Loading module '\000/lua/sim/cheatbuffs.lua\000'
debug: Loading module '\000/lua/ui/uiutil.lua\000'
debug: Loading module '\000/lua/lazyvar.lua\000'
debug: Loading module '\000/lua/maui/layouthelpers.lua\000'
debug: Loading module '\000/lua/maui/group.lua\000'
debug: Loading module '\000/lua/maui/control.lua\000'
debug: Loading module '\000/lua/maui/text.lua\000'
debug: Loading module '\000/lua/maui/multilinetext.lua\000'
debug: Loading module '\000/lua/maui/button.lua\000'
debug: Loading module '\000/lua/maui/bitmap.lua\000'
debug: Loading module '\000/lua/maui/dragger.lua\000'
debug: Loading module '\000/lua/maui/edit.lua\000'
debug: Loading module '\000/lua/ui/controls/checkbox.lua\000'
debug: Loading module '\000/lua/maui/radiobuttons.lua\000'
debug: Loading module '\000/lua/maui/checkbox.lua\000'
debug: Loading module '\000/lua/maui/border.lua\000'
debug: Loading module '\000/lua/maui/scrollbar.lua\000'
debug: Loading module '\000/lua/maui/cursor.lua\000'
debug: Loading module '\000/lua/user/prefs.lua\000'
debug: Loading module '\000/lua/options/optionslogic.lua\000'
debug: Loading module '\000/lua/ui/controls/border.lua\000'
debug: Loading module '\000/lua/ui/controls/ninepatch.lua\000'
debug: Loading module '\000/lua/maui/itemlist.lua\000'
debug: Loading module '\000/lua/skins/layouts.lua\000'
debug: Loading module '\000/lua/ui/controls/popups/popup.lua\000'
debug: Loading module '\000/lua/ui/dialogs/eschandler.lua\000'
debug: Loading module '\000/lua/system/utils.lua\000'
debug: Loading module '\000/lua/ui/controls/popups/inputdialog.lua\000'
debug: Loading module '\000/lua/skins/skins.lua\000'
info: /savereplay
info: REPLAY ID: 4607631
info: adding font file /fonts/arial.ttf
info: adding font file /fonts/arialbd.ttf
info: adding font file /fonts/arialbi.ttf
info: adding font file /fonts/ariali.ttf
info: adding font file /fonts/arialn.ttf
info: adding font file /fonts/arialnb.ttf
info: adding font file /fonts/arialnbi.ttf
info: adding font file /fonts/arialni.ttf
info: adding font file /fonts/ariblk.ttf
info: adding font file /fonts/arlrdbd.ttf
info: adding font file /fonts/butterbe.ttf
info: adding font file /fonts/vdub.ttf
info: adding font file /fonts/wintermu.ttf
info: adding font file /fonts/zeroes_3.ttf
debug: Loading module '\000/lua/keymap/keynames.lua\000'
debug: Loading module '\000/lua/keymap/keymapper.lua\000'
debug: Loading module '\000/lua/keymap/defaultkeymap.lua\000'
debug: Loading module '\000/lua/keymap/keyactions.lua\000'

Any help would be greatly appreciated.
Thanks in advance
ochjoeng
 
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FAF User Name: ochjoeng

Re: The game crashes when I try to start/join a game

Postby SpdyGonzalez » 02 Apr 2016, 03:59

can you submit the full forever.log using upload attachment function ?
if its too big, just compress it with zip/rar whatever
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Re: The game crashes when I try to start/join a game

Postby ochjoeng » 02 Apr 2016, 13:54

Here are the forever.log and game.log files (I'm not sure if you'll need the game.log file but I just wanted to be sure).
Attachments
game.log
(29.15 KiB) Downloaded 45 times
forever.log
(114.75 KiB) Downloaded 43 times
ochjoeng
 
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Re: The game crashes when I try to start/join a game

Postby SpdyGonzalez » 02 Apr 2016, 16:35

you try to host a beta and imidiatly it crashed..
Did you create a user profile on the Original Forged Alliance ?
if so can your launch Forged Alliance (ForgedAlliance) from C:\ProgramData\FAForever\bin ?


if you can do bolth above and still crashes, maybe some of the files were not correctly downloaded, so, uninstall FAF from windows control panel

go to fodler C:\ProgramData\FAForever , copy the replay folder to your desktop or something, delete FAForever folder

install FAF again, then put the replay folder back in there

good luck and have fun
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Re: The game crashes when I try to start/join a game

Postby ochjoeng » 02 Apr 2016, 16:52

I have created an account on the Original Forged Alliance, but can't seem to launch Forged Alliance from C:\ProgramData\FAForever\bin. I also tried to launch a normal FAF (not beta) game before I ticked on "save game logs" in the settings and got the same result (I'll do it again and reupload the logs should that help). I've also tried to reïnstall both the original game and FAF to no avail.
Attachments
game.log
the new "updated" game.log
(29.15 KiB) Downloaded 42 times
forever.log
the new "updated" forever;log
(124.47 KiB) Downloaded 39 times
ochjoeng
 
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Re: The game crashes when I try to start/join a game  [SOLVED]

Postby SpdyGonzalez » 02 Apr 2016, 19:03

well if you can't launch from C:\ProgramData\FAForever\bin, then you have your problem right there, uninstall and install again, will not solve any issue, you need to clean the instalation, follow all the steps here : http://forums.faforever.com/viewtopic.php?f=3&t=11701
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Re: The game crashes when I try to start/join a game

Postby ochjoeng » 03 Apr 2016, 12:57

Well, I've done everyting you told me to do in the link, but I get the same results as before. I'll, again, reupload the logs and hope you (or someone else) finds a way of helping me out.

Thanks for the help so far btw :)
Attachments
game.log
(22.72 KiB) Downloaded 41 times
forever.log
(18.55 KiB) Downloaded 39 times
ochjoeng
 
Posts: 6
Joined: 07 Sep 2013, 16:29
Has liked: 1 time
Been liked: 0 time
FAF User Name: ochjoeng

Re: The game crashes when I try to start/join a game

Postby ochjoeng » 04 Apr 2016, 15:40

I must have done something wrong when I tried your solution because I tried it again and now my FAF works.

Thank you for your help!
ochjoeng
 
Posts: 6
Joined: 07 Sep 2013, 16:29
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FAF User Name: ochjoeng


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