Unable to play FAF

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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Unable to play FAF

Postby Brutus » 03 Apr 2016, 13:06

Hey guys,

I'm playing FAF for years and about 3 weeks ago after a few patches were released I was left completely unable to play FAF MP. Oh and I was donating cash for a while! ;D

In logs, I always get these errors:

2016-04-03 12:53:17,127 INFO fa.upnp UPnP mapping 192.168.1.68:6112
2016-04-03 12:53:17,128 ERROR fa.upnp Couldn't get StaticPortMappingCollection

All the ports were opened and checked and are confirmed to be opened. I have 0 problems in playing pretty much all the games around the globe, but FAF I can no longer play. When I try to connect to lobbies 95% of the times I will be stuck on CONNECTING screen. In 5% of cases when I manage to connect to game lobbies, about at least 50% of people I wont connect to every time. I was playing FAF daily and I was able to play 1 match in the past about a month, needles to say that I fully gave up on even trying.

I've noticed that if I connect to lobbies, and then if people rejoin whom I'm not connected with, I would sometimes get the connection. Of course getting half the people to reconnect to lobbies every time I can't connect properly hasn't been going too well.

I have nothing else to try that I'm aware of. So I'm at FAF watching replays for the time being but once those run out, ... :"( SEND HELP, please, thanks
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Re: Unable to play FAF

Postby Sheeo » 03 Apr 2016, 14:37

Please attach your entire log, include game.log if you have it.
Support FAF on patreon: https://www.patreon.com/faf?ty=h

Peek at our continued development on github: https://github.com/FAForever
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Re: Unable to play FAF

Postby Brutus » 03 Apr 2016, 16:14

Hi Sheeo,

Appreciate your reply!

I've just reinstalled the game (although I believe some files survived as logs still show some stuff from previous install) and unfortunately I still have exactly the same issues.

I've just tried joining a few lobbies which you will see in the logs (attached but I wasn't able to find game.log anywhere). I wasn't able to properly connect to either the lobby itself or half the people in lobbies if I did manage to join em, hence as explained already. If there are any clues that you could give me I'd appreciate that a lot cause as I said I was playing FAF daily up to that point so this was a life changing event! ;)

Thank you,
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Re: Unable to play FAF

Postby Brutus » 03 Apr 2016, 16:29

Such a shame that there are only 3 month worth of replays! :) you can see in the logs I've tried watching em all xD

Don't suppose older replays are preserved anywhere? Sorry if I'm bugging you that much more. I'm just not enthusiastic that this is something that can be fixed at this point. Could be router related, although I'm not too techy, in which case I can't do much because my ISP requires me to use their router. But that router worked for quite a while so.. dunno, nothing was changed other than FAF being patched up.

While I did had some issues sporadically in FAF games, not being able to connect to people in lobbies straight away, just rejoining quickly fixed that. But it looks like that problem has gone from being a minor inconvenience to now not connecting to most of people and most of lobbies. I've re-entered 6112 and all sorts of ports and made sure they are confirmed as opened.
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Re: Unable to play FAF

Postby Brutus » 07 Apr 2016, 22:49

Patiently waiting, no problem! :mrgreen:

Am I done with FAF? :shock:
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Re: Unable to play FAF

Postby Brutus » 08 Apr 2016, 00:52

Going to add game.log in the meanwhile. I've turned it on and joined a few games, all unsuccessfully, so it's populated.

Thanks
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Re: Unable to play FAF

Postby Brutus » 08 Apr 2016, 01:14

Updated logs (from beta game with Softles)
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Re: Unable to play FAF

Postby Brutus » 23 Apr 2016, 01:58

Alright guys so I'm officially resigning from FAF. After years of being able to play it I am now plagued with constant problems with connecting to players and lobbies. There is no point in messing up games to people every other time in rare occasions that I do manage to play for a bit. Something cracked and it looks like a too egsotic problem.

I have absolutely no problems in any other game but FAF just isn't working for me.

It was a huge fun and I'm going to miss it! I'll check back in a few months if the problem gets sorted anyhow.
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