Can't connect to lobby,can't see any games or chat. [SOLVED]

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

Can't connect to lobby,can't see any games or chat.

Postby ExpendableClown » 12 Apr 2016, 09:33

After login FAF lobby shows , but no games or chat in it , the round FAF icon in top left is yellow for 1-2 seconds then turns red. If right-clicked , option 'reconnect' chosen from drop down menu , turns yellow for 1-2 seconds again then again red. Online replays tab shows replays , so i connected somehow? Weird.

This piece of log looks most important(but i added all of it in attachment, ofc) :
"2016-04-12 10:07:40,592 ERROR client._clientwindow Error dispatching JSON: {"command": "invalid"}
Traceback (most recent call last):
File "src\client\_clientwindow.py", line 976, in readFromServer
File "src\client\_clientwindow.py", line 1106, in dispatch
File "src\client\_clientwindow.py", line 1132, in handle_invalid
Exception: {u'command': u'invalid'}
2016-04-12 10:07:40,592 INFO client._clientwindow Timeout/network error: The remote host closed the connection"
**
What i tried: uninstalling/reinstalling Visual C++ 2010 redistributable from link helpfully provided by some admin , uninstalling FAF , clearing install directory , installing again , rebooted after - no result , sadly. Checked if uid.dll still in FAF directory (as in, not deleted by antivirus) , it still there. Unchecked UPnP in FAF lobby setting , tried to connect , checked again , tried to connect.

Played FAF for like a year, last time FAF client said it need to update , and after updating to 0.11.58 i have this.

Guys , i think your new cat is too derpy. #FixTheServerCat
Attachments
Clipboard02.jpg
This is how it looks.Chat lobby empty also.
Clipboard02.jpg (16.81 KiB) Viewed 3514 times
forever.log
FAF log,just 3.5 kB
(3.53 KiB) Downloaded 53 times
ExpendableClown
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Re: Can't connect to lobby,can't see any games or chat.

Postby SpdyGonzalez » 12 Apr 2016, 15:27

you have a connectivity issue, it might not be on your side of things, but
just run it without firewall and antivirus off, see if it helps, also try do disable Upnp in Options->Settings->Game Port

if you are not interested in ladder, try the other client : http://micheljung.github.io/downlords-faf-client/
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Re:Re: Can't connect to lobby,can't see any games or chat.

Postby ExpendableClown » 12 Apr 2016, 18:06

Thanks for reply . So i tried:
Disabling firewall , antivirus , UPnP (Options->Settings->Game Port) - same result.
Oh , and thanks for link to other client. I even tried vanilla Forged Alliance - too slow , and cumbersome compared to FAF. So i definitely want something , if FAF client gone for good for me.
Attachments
forever.log
Same thing, "Error dispatching JSON: {"command": "invalid"}", blah-blah-blah , remote host closed connection.
(3.34 KiB) Downloaded 55 times
ExpendableClown
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Re: Can't connect to lobby,can't see any games or chat.

Postby SpdyGonzalez » 12 Apr 2016, 19:09

FAF is just having some issues lately, why does it affect some people and others are fine, well, maybe computer/hardware/Internet provider related
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Re: Can't connect to lobby,can't see any games or chat.

Postby ExpendableClown » 15 May 2016, 00:02

About month , still same problem. The other client crashes , sadly. Well , if devs don't have time to do unpaid work , they don't have time. Demanding anything of them would be stupid and childish.
It was great to be able to play online FAF games , the server features , like true skill system , will be missed but, its not working anymore , at least for me.

Is it time to say goodbye and move to some lan-over-internet program (hamachi like) ?
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Re: Can't connect to lobby,can't see any games or chat.

Postby Sheeo » 15 May 2016, 15:34

ExpendableClown wrote:About month , still same problem. The other client crashes , sadly. Well , if devs don't have time to do unpaid work , they don't have time. Demanding anything of them would be stupid and childish.
It was great to be able to play online FAF games , the server features , like true skill system , will be missed but, its not working anymore , at least for me.

Is it time to say goodbye and move to some lan-over-internet program (hamachi like) ?


Don't give up and no, that's definitely _not_ what to do. There's something going on with your login, but our server logs don't go back far enough for me to see what's going on there. Can you post an updated forever.log where your startup fails?

EDIT:

I searched our database, and you're trying to login with an account named "expendableclown". This account does not exist either.
Support FAF on patreon: https://www.patreon.com/faf?ty=h

Peek at our continued development on github: https://github.com/FAForever
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Re: Can't connect to lobby,can't see any games or chat.

Postby ExpendableClown » 15 May 2016, 17:22

My new faf id is Honkin_Plague .There so much possible fun names , i just can't stop on one . Sorry for being too shifty-honky. For some reason forum id still same , maybe it is supposed to be so.
New log in attachment , all still same.

And apparently if you click 'accept answer' button it makes your post 'solved' . With no way to go back. Oh well. At least i learned something new.

PS this one seems to have same or very similar problem
Hassan1234 - FAForever lobby not working - viewtopic.php?f=3&t=12415
Attachments
forever.log
updated log with new faf id ( Honkin_Plague )
(5.31 KiB) Downloaded 55 times
ExpendableClown
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Re: Can't connect to lobby,can't see any games or chat.

Postby Sheeo » 15 May 2016, 19:15

ExpendableClown wrote:My new faf id is Honkin_Plague .There so much possible fun names , i just can't stop on one . Sorry for being too shifty-honky. For some reason forum id still same , maybe it is supposed to be so.
New log in attachment , all still same.

And apparently if you click 'accept answer' button it makes your post 'solved' . With no way to go back. Oh well. At least i learned something new.


I marked the topic as unresolved.


I checked the server logs, and your login is failing because of an issue with your encoded unique-id. We're replacing this part of the client very soon, so hopefully this new system won't have the same problem for you. Until then, I've added you to a list of users that circumvent this system. You should be able to login and play within an hour when the server picks up this change.

Please do confirm that this works for you now :)
Support FAF on patreon: https://www.patreon.com/faf?ty=h

Peek at our continued development on github: https://github.com/FAForever
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Re: Can't connect to lobby,can't see any games or chat.  [SOLVED]

Postby ExpendableClown » 16 May 2016, 05:12

Wow , its working ! :P Like in old times , good old times. Many , many thanks !
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Re: Can't connect to lobby,can't see any games or chat.

Postby LORDLAVKI » 19 Dec 2017, 09:52

I currently have the same problem noticed the red FAF icon on the top...normally logs in on it self. (had to reset my pw) still nothing...last night I watched the chat after ZOCK and Whiteheart squared of on badlands and everything was just fine.
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