Sound Issues

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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Sound Issues

Postby Levitikan » 04 May 2016, 02:00

Not sure if this is due to the new patch or not but after the first minute or so im not getting any sound from the game except from the occasional building or firing sound. not sure what can be done to fix it. Anyone got any ideas what could be causing it?
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Re: Sound Issues

Postby Mechsangoku » 09 May 2016, 21:18

Same thing here

Can happen in lobby

Was working ok yesterday, already tried rebooting and re lauching FAF, with no results
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Re: Sound Issues

Postby RocketRooster » 11 May 2016, 13:01

Assuming you are using onboard sound:

1.Restart PC.
2. Go into bios. Disable onboard sound. Save and boot
3. Start FA (run the game, not just the lobby)
4. Close game and reboot.
5. Go back into bios and enable sound.
6. Reboot and run FA. Your sound ought to work properly now.

It appears that Directsound saves some config info related to FA in the registry (I haven't been able to figure out what it does precisely). It gets confused and buggers up sound prioritizing or somesuch. Rebooting doesn't always help because the settings persist in the registry. For the same reason even reinstalling the game doesn't help (unless maybe you choose a different install path, but that's speculation).

Point being, it's seems to be a DirectX issue and not necessarily a supcom issue, but there is some interaction going on behind the scenes that effs it up.

Disabling sound hardware makes Directsound reset its app settings. A sound driver reinstallation has the same effect, but that's a last resort.

I can replicate this behaviour time and again by alt-tabbing out of FA and running WMP to play my own music and then alt-tabbing back into FA. The solution I outlined always fix it for me, but I've gotten into the careful habit of starting WMP and playing my zax before starting FA.

Good luck, I hope this helps!
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Re: Sound Issues

Postby E8400-CV » 13 May 2016, 15:28

Have you unchecked "Allow exclusive control of this device"?

I must say; I've seen a rather unique audio failure this week too with FA; I got no sound after plugging in my headset. Unplugging got the sound back. So I was forced to play over speakers.

Also too bad that browser-based stuff resumes audio when you restarted the Windows Audio Service, but FA doesn't.
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Re: Sound Issues

Postby Zappa » 08 Dec 2016, 20:58

This issue is also being discussed in the following thread: viewtopic.php?f=3&t=13623
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