FA crush on start [SOLVED]

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

FA crush on start

Postby KastoR » 26 Sep 2016, 17:03

Hi,

i have the problem with run FAF.

I installed FAF panel, but when I try to start game (whatever - 1vs 1 automatch, joing game, host game):

1) update is going well
2) downloading map is ok
3) and when It should start game - its crush (notification: "FA failed to start")

I checked game path. Its ok. I reinstalled FAF panel and game, and FA still dont working.

I checked if I can run fa.exe and I cant - dont know why.
Please help :)

KastoR
Attachments
kastor-log.txt
log
(30.72 KiB) Downloaded 20 times
KastoR
 
Posts: 9
Joined: 22 Sep 2016, 23:48
Has liked: 0 time
Been liked: 0 time
FAF User Name: KastoR

Re: FA crush on start

Postby Vanguard » 26 Sep 2016, 18:14

> I checked if I can run fa.exe and I cant - dont know why.

Well, you need to post your Forged Alliance log then. If you post the FAF log, that log is only valid for the FAF client.

Usual remedies would be: Check your drivers, reinstall Supreme Commander, etc. - did you try these?
Vanguard
Avatar-of-War
 
Posts: 88
Joined: 05 Apr 2016, 13:45
Has liked: 15 times
Been liked: 11 times
FAF User Name: Vanguard

Re: FA crush on start

Postby Uveso » 26 Sep 2016, 18:21

Please delete your double post at viewtopic.php?f=40&t=13215

You said you checked "fa.exe", but you can't execute it. Well, there is no FA.exe.

Did you mean "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" ?

If yes, what means "you can't run" ? What happened if you doubleclick the ForgedAlliance.exe ?

Can you post a game.log ?
User avatar
Uveso
Supreme Commander
 
Posts: 1788
Joined: 11 Dec 2015, 20:56
Location: Germany
Has liked: 70 times
Been liked: 291 times
FAF User Name: Uveso

Re: FA crush on start

Postby KastoR » 26 Sep 2016, 21:13

Yes, I mean: "C:\ProgramData\FAForever\bin\ForgedAlliance.exe".

What is strange, the: C:\ProgramData\FAForever\bin\SupremeCommander.exe" is working (I can run the game).

When I want to run FA.exe from this first location, there is message that Windows dont have access to the application/location (I have different language so, its my translate).

Its my log of last try:

2016-09-26 21:12:32,663 INFO fa.check Checking FA for: faf and map gap of rohan.v0001
2016-09-26 21:12:32,663 INFO fa.check Version unknown, assuming latest
2016-09-26 21:12:32,663 INFO fa.check Updating FA for mod: faf, version None
2016-09-26 21:12:32,663 INFO fa.check Writing fa_path.lua config file.
2016-09-26 21:12:33,848 INFO fa.check Updating FA for map: gap of rohan.v0001
2016-09-26 21:12:33,849 INFO fa.check Map is available.
2016-09-26 21:12:33,849 INFO client._clientwindow Outgoing JSON Message: {"relay_address": ["37.58.123.3", 52134], "command": "game_join", "uid": 5201840, "gameport": 6112}
2016-09-26 21:12:33,961 INFO client._clientwindow Handling game_launch via JSON {u'args': [u'/numgames 0'], u'command': u'game_launch', u'uid': 5201840, u'mod': u'faf'}
2016-09-26 21:12:33,961 INFO fa.upnp UPnP mapping 192.168.1.10:6112
2016-09-26 21:12:33,964 ERROR fa.upnp Couldn't get StaticPortMappingCollection
2016-09-26 21:12:33,966 INFO fa.play Play received arguments: ['/mean', '1500.0', '/deviation', '500.0', '/country ', u'PL']
2016-09-26 21:12:33,966 INFO fa.game_process Running FA with info: {'recorder': u'KastoR', 'featured_mod': u'faf', 'uid': 5201840, 'launched_at': 1474917153.966}
2016-09-26 21:12:33,966 INFO fa.game_process Running FA via command: "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" /mean 1500.0 /deviation 500.0 /country PL /init init_faf.lua /numgames 0 /nobugreport /savereplay "gpgnet://localhost/5201840/KastoR.SCFAreplay" /gpgnet 127.0.0.1:50873
2016-09-26 21:12:33,966 INFO fa.game_process Running FA via executable: C:\ProgramData\FAForever\bin\ForgedAlliance.exe
2016-09-26 21:12:33,967 ERROR client._clientwindow FA has failed to start
KastoR
 
Posts: 9
Joined: 22 Sep 2016, 23:48
Has liked: 0 time
Been liked: 0 time
FAF User Name: KastoR

Re: FA crush on start

Postby Uveso » 27 Sep 2016, 11:21

Did you ever start FAForever as Admin ?

If yes, please deinstall FAforever, then delete the folder "C:\ProgramData\FAForever". (You need to delete it manually)
Now install FAforever and try again.
User avatar
Uveso
Supreme Commander
 
Posts: 1788
Joined: 11 Dec 2015, 20:56
Location: Germany
Has liked: 70 times
Been liked: 291 times
FAF User Name: Uveso

Re: FA crush on start

Postby KastoR » 27 Sep 2016, 11:38

I dont remember, but I did what You said. Same crush....



2016-09-27 11:32:47,006 INFO root FAF version: 0.11.60+577 Environment: production
2016-09-27 11:32:47,177 INFO __main__ >>> --------------------------- Application Launch
2016-09-27 11:32:47,763 INFO faf.secondaryServer.Statistic Instantiating secondary server.
2016-09-27 11:32:47,779 INFO util Read common stylesheet: client/client.css
2016-09-27 11:32:47,917 INFO util Read common stylesheet: stats/formatters/style.css
2016-09-27 11:32:47,937 INFO faf.secondaryServer.Tournament Instantiating secondary server.
2016-09-27 11:32:47,937 INFO util Read common stylesheet: tournaments/formatters/style.css
2016-09-27 11:32:49,013 INFO replays._replayswidget Replays Widget instantiated.
2016-09-27 11:32:49,019 INFO tutorials._tutorialswidget Tutorials instantiated.
2016-09-27 11:32:49,029 INFO util Read common stylesheet: coop/formatters/style.css
2016-09-27 11:32:49,058 INFO fa.replayserver listening on address 127.0.0.1:15000
2016-09-27 11:32:49,186 INFO client._clientwindow Outgoing JSON Message: {"version": "0.11.60+577", "command": "ask_session", "user_agent": "faf-client"}
2016-09-27 11:32:51,615 INFO client._clientwindow Logging in with {'login': u'KastoR', 'session': '117665525', 'command': 'hello', 'unique_id': 'BlM0MWhOQVZGOS9qd3BnSFhuZVRJanc9PTBPUXY0NzUyQitIVUtjcXVjeEIvNmtz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\nWFlCVzFnbENmVFlJRWZralZvN3VTQlhtN2diY3FQWmF3RGxzMzVQUT09'}
2016-09-27 11:32:51,914 INFO fa.upnp UPnP mapping 192.168.0.227:6112
2016-09-27 11:32:51,963 ERROR fa.upnp Couldn't get StaticPortMappingCollection
2016-09-27 11:32:51,967 INFO chat._chatwidget Connecting to IRC at: irc.faforever.com:6667. TLS: False
2016-09-27 11:32:52,171 INFO connectivity.qturnsocket.QTurnSocket Turn socket initialized: faforever.com
2016-09-27 11:32:52,171 INFO client._clientwindow Outgoing JSON Message: {"args": [6112], "command": "InitiateTest", "target": "connectivity"}
2016-09-27 11:33:00,872 ERROR fa.maps Web preview download failed for canis 6v6
2016-09-27 11:33:00,874 ERROR fa.maps Web Preview not found for: canis 6v6
2016-09-27 11:33:00,993 ERROR fa.maps Web preview download failed for canis 6v6
2016-09-27 11:33:00,993 ERROR fa.maps Web Preview not found for: canis 6v6
2016-09-27 11:33:02,259 ERROR fa.maps Web preview download failed for thetacivilianrescue.v0003
2016-09-27 11:33:02,259 ERROR fa.maps Web Preview not found for: thetacivilianrescue.v0003
2016-09-27 11:33:11,355 ERROR fa.maps Web preview download failed for x1ca_coop_004.v0010
2016-09-27 11:33:11,355 ERROR fa.maps Web Preview not found for: x1ca_coop_004.v0010
2016-09-27 11:33:11,474 ERROR fa.maps Web preview download failed for fortclarkeassault.v0007
2016-09-27 11:33:11,474 ERROR fa.maps Web Preview not found for: fortclarkeassault.v0007
2016-09-27 11:33:11,595 ERROR fa.maps Web preview download failed for fortclarkeassault.v0007
2016-09-27 11:33:11,595 ERROR fa.maps Web Preview not found for: fortclarkeassault.v0007
2016-09-27 11:33:11,716 ERROR fa.maps Web preview download failed for fortclarkeassault.v0007
2016-09-27 11:33:11,716 ERROR fa.maps Web Preview not found for: fortclarkeassault.v0007
2016-09-27 11:33:14,780 INFO connectivity.helper.ConnectivityHelper Connectivity state is STUN, mapped address: 80.53.66.142:15505
2016-09-27 11:33:34,210 INFO fa.check Checking FA for: faf and map None
2016-09-27 11:33:34,210 INFO fa.check Version unknown, assuming latest
2016-09-27 11:33:34,210 INFO fa.check Updating FA for mod: faf, version None
2016-09-27 11:33:34,210 INFO fa.check Writing fa_path.lua config file.
2016-09-27 11:34:26,091 INFO connectivity.turn Requesting relay allocation
2016-09-27 11:34:26,170 INFO connectivity.turn Relay allocated: ('37.58.123.3', 62905L)
2016-09-27 11:34:26,170 INFO connectivity.qturnsocket.QTurnSocket TURN state changed: TURNState.BOUND
2016-09-27 11:34:26,170 INFO client._clientwindow Outgoing JSON Message: {"title": "KastoR's game", "visibility": "friends", "is_rehost": false, "mapname": "Admirals TeamPlay_AI", "relay_address": ["37.58.123.3", 62905], "command": "game_host", "password": null, "mod": "faf"}
2016-09-27 11:34:26,171 INFO connectivity.turn Permitting sends from ('80.53.66.142', 46091L)
2016-09-27 11:34:26,171 INFO connectivity.turn Permitting sends from ('37.58.123.2', 6112)
2016-09-27 11:34:26,171 INFO connectivity.turn Permitting sends from ('37.58.123.3', 6112)
2016-09-27 11:34:26,232 INFO client._clientwindow Handling game_launch via JSON {u'args': [u'/numgames 0'], u'command': u'game_launch', u'uid': 5203421, u'mod': u'faf'}
2016-09-27 11:34:26,232 INFO fa.upnp UPnP mapping 192.168.0.227:6112
2016-09-27 11:34:26,233 ERROR fa.upnp Couldn't get StaticPortMappingCollection
2016-09-27 11:34:26,234 INFO fa.play Play received arguments: ['/mean', '1500.0', '/deviation', '500.0', '/country ', u'PL']
2016-09-27 11:34:26,234 INFO fa.game_process Running FA with info: {'recorder': u'KastoR', 'featured_mod': u'faf', 'uid': 5203421, 'launched_at': 1474968866.235}
2016-09-27 11:34:26,236 INFO fa.game_process Running FA via command: "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" /mean 1500.0 /deviation 500.0 /country PL /init init_faf.lua /numgames 0 /nobugreport /savereplay "gpgnet://localhost/5203421/KastoR.SCFAreplay" /gpgnet 127.0.0.1:53616
2016-09-27 11:34:26,236 INFO fa.game_process Running FA via executable: C:\ProgramData\FAForever\bin\ForgedAlliance.exe
2016-09-27 11:34:26,236 ERROR client._clientwindow FA has failed to start
2016-09-27 11:34:38,582 INFO client._clientwindow Close Event for Application Main Window
2016-09-27 11:34:38,594 WARNING client._clientwindow Disconnected from lobby server.
2016-09-27 11:34:38,595 INFO fa.upnp Removing UPnP port mapping.
2016-09-27 11:34:38,601 ERROR fa.upnp Couldn't get StaticPortMappingCollection
2016-09-27 11:34:38,612 INFO __main__ <<< --------------------------- Application Shutdown
2016-09-27 11:35:21,799 INFO root FAF version: 0.11.60+577 Environment: production
2016-09-27 11:35:21,953 INFO __main__ >>> --------------------------- Application Launch
2016-09-27 11:35:22,342 INFO faf.secondaryServer.Statistic Instantiating secondary server.
2016-09-27 11:35:22,358 INFO util Read common stylesheet: client/client.css
2016-09-27 11:35:22,493 INFO util Read common stylesheet: stats/formatters/style.css
2016-09-27 11:35:22,513 INFO faf.secondaryServer.Tournament Instantiating secondary server.
2016-09-27 11:35:22,513 INFO util Read common stylesheet: tournaments/formatters/style.css
2016-09-27 11:35:23,612 INFO replays._replayswidget Replays Widget instantiated.
2016-09-27 11:35:23,618 INFO tutorials._tutorialswidget Tutorials instantiated.
2016-09-27 11:35:23,628 INFO util Read common stylesheet: coop/formatters/style.css
2016-09-27 11:35:23,657 INFO fa.replayserver listening on address 127.0.0.1:15000
2016-09-27 11:35:23,770 INFO client._clientwindow Outgoing JSON Message: {"version": "0.11.60+577", "command": "ask_session", "user_agent": "faf-client"}
2016-09-27 11:35:26,125 INFO client._clientwindow Logging in with {'login': u'KastoR', 'session': '2134537830', 'command': 'hello', 'unique_id': 'BWZEUG1sRGZLOXhKRDY4VGZrNmZVeGc9PS9pNjdlVmthWktOZUhIMWlyaFlUYVdu\nUVdCQVJoRTVDaXVMWWhQUGxFeVZ3Tk5SN0s3Q1RiSUM0MjI2Uit1ZjQKVlBPeDlD\nN0RDa2RBUEFkUWVoSHU4QS9ESjRhUjgzYWlKbW5xT041MVh0emJwdzU3Z004cnlO\nT3hqaGlDS3NheQpvNEhXazB0WlFaSE13SHhsdTJleFhQUjRvR3RaL2gzVmdyQXRI\nUjg0bUFjMUcwSnNZVnY2aW8yQnB2ZXJVRjNiCklLankwUUoxRDQ1dkhlS216Smp4\nemhIS1FYS040NFdBcVowcDd6OU1kZnc5VEZQMEEzL0hQczY0cFpTelE2VUEKTjhH\naC9pODFHSmhDRENMenVkdmhhSmtZMnAwbUtobmJpZGNDaVNQU0VsV0x0Q0VGZTA2\nZE1hLzE4K3ZYNEJ6UgpIMHU5dmpNVWxvcjhnNHNkMkEyZXZ3YjAxclhrek5zMVFK\nQ3JFSVBYUHlublkzQmVwWEMxTHdmUHBQOVd6V1c1CmRabTR2Q3BZQWptQi93Z1Fj\ndC94OWs4ZEt1Q0FncGU2OU1oYkxQcjkwaU1HVEl2bE8rMzEwVWc0QmZXdG4zQUsK\nRnVNd3JSbTVBUVRIbnJZaTd4THBqSmpkY0xBUzRNYy8vK2NVNFhlNVJMUW12bkNi\nL1dXZVJublRSRjdqVDJ0agp0azZFSVNKaGxteDlxZExJY0VST1pDT25zTWEvWDFN\nbDZJN2lRUUJIeXJmMDY4eFVOL2JOZ052YmRBdXZFWEdPClhoU1NKQU9wRHcwUTFP\nQkkyRUtxZlZ2QmhORzJVZ2hrNytRdEh1NFc3SkxUenZ4eHNhTGRhdjVFZkV3a25Q\nNDRCaE5yeWE1a1ZpVGwwUUtIbSt5UVh2SXJzV1FxcVZ1M3RrTEVJUT09'}
2016-09-27 11:35:26,418 INFO fa.upnp UPnP mapping 192.168.0.227:6112
2016-09-27 11:35:26,443 ERROR fa.upnp Couldn't get StaticPortMappingCollection
2016-09-27 11:35:26,444 INFO chat._chatwidget Connecting to IRC at: irc.faforever.com:6667. TLS: False
2016-09-27 11:35:26,591 INFO connectivity.qturnsocket.QTurnSocket Turn socket initialized: faforever.com
2016-09-27 11:35:26,591 INFO client._clientwindow Outgoing JSON Message: {"args": [6112], "command": "InitiateTest", "target": "connectivity"}
2016-09-27 11:35:28,414 ERROR fa.maps Web preview download failed for canis 6v6
2016-09-27 11:35:28,414 ERROR fa.maps Web Preview not found for: canis 6v6
2016-09-27 11:35:28,563 ERROR fa.maps Web preview download failed for canis 6v6
2016-09-27 11:35:28,565 ERROR fa.maps Web Preview not found for: canis 6v6
2016-09-27 11:35:28,744 ERROR fa.maps Web preview download failed for thetacivilianrescue.v0003
2016-09-27 11:35:28,746 ERROR fa.maps Web Preview not found for: thetacivilianrescue.v0003
2016-09-27 11:35:29,252 ERROR fa.maps Web preview download failed for x1ca_coop_004.v0010
2016-09-27 11:35:29,253 ERROR fa.maps Web Preview not found for: x1ca_coop_004.v0010
2016-09-27 11:35:29,378 ERROR fa.maps Web preview download failed for fortclarkeassault.v0007
2016-09-27 11:35:29,378 ERROR fa.maps Web Preview not found for: fortclarkeassault.v0007
2016-09-27 11:35:29,500 ERROR fa.maps Web preview download failed for fortclarkeassault.v0007
2016-09-27 11:35:29,500 ERROR fa.maps Web Preview not found for: fortclarkeassault.v0007
2016-09-27 11:35:29,618 ERROR fa.maps Web preview download failed for fortclarkeassault.v0007
2016-09-27 11:35:29,618 ERROR fa.maps Web Preview not found for: fortclarkeassault.v0007
KastoR
 
Posts: 9
Joined: 22 Sep 2016, 23:48
Has liked: 0 time
Been liked: 0 time
FAF User Name: KastoR

Re: FA crush on start

Postby CookieNoob » 27 Sep 2016, 11:56

Code: Select all
2016-09-27 11:35:26,443 ERROR fa.upnp Couldn't get StaticPortMappingCollection


thats not the error, but you should still fix that. Go to the router webpage and enable "allow Upnp" since the firewall in the router blocks your connection (thus you will be connected via the proxy if it connects at all).

Check again if the path is correct (i.e. the correct slashes...). You should be able to run the .exe from the FAForever folder...
Code: Select all
Running FA via command: "C:\ProgramData\FAForever\bin\ForgedAlliance.exe"
is that where you installed Forged alliance? You need to link the client to the installation of FA, not the /bin folder in your FAForever folder. (this might be a normal line, I cant test it atm)
Check out the next level of maps: viewtopic.php?f=53&t=13014
For adaptivity, customizability and less clutter in the vault.
User avatar
CookieNoob
Priest
 
Posts: 477
Joined: 02 Aug 2014, 17:07
Has liked: 65 times
Been liked: 249 times
FAF User Name: CookieNoob

Re: FA crush on start

Postby KastoR » 27 Sep 2016, 15:27

SirTobi60 wrote:
Code: Select all
2016-09-27 11:35:26,443 ERROR fa.upnp Couldn't get StaticPortMappingCollection


thats not the error, but you should still fix that. Go to the router webpage and enable "allow Upnp" since the firewall in the router blocks your connection (thus you will be connected via the proxy if it connects at all).


Hm.. I'll try do something about it, but Its not work on 2 differents placec (2 differents newtworks/routers)

SirTobi60 wrote:Check again if the path is correct (i.e. the correct slashes...). You should be able to run the .exe from the FAForever folder...
Code: Select all
Running FA via command: "C:\ProgramData\FAForever\bin\ForgedAlliance.exe"
is that where you installed Forged alliance? You need to link the client to the installation of FA, not the /bin folder in your FAForever folder. (this might be a normal line, I cant test it atm)


Thats the clue of the problem. I can't run exe file from this folder. The path of oryginal game is good.
KastoR
 
Posts: 9
Joined: 22 Sep 2016, 23:48
Has liked: 0 time
Been liked: 0 time
FAF User Name: KastoR

Re: FA crush on start

Postby Uveso » 28 Sep 2016, 21:46

Well, then lets see why the exe is not starting.

Please make a Desktopshortcut from the file:
C:\ProgramData\FAForever\bin\ForgedAlliance.exe
(Rightclick the file and select "Send to" -> Desktop Shortcut")

Open the shortcut and change the Command line (target) to:
C:\ProgramData\FAForever\bin\ForgedAlliance.exe /log c:\SupComGame.log

Start the game, and post the SupComGame.log
(use http://pastebin.com/ for posting your game.logs)
User avatar
Uveso
Supreme Commander
 
Posts: 1788
Joined: 11 Dec 2015, 20:56
Location: Germany
Has liked: 70 times
Been liked: 291 times
FAF User Name: Uveso

Re: FA crush on start

Postby KastoR » 29 Sep 2016, 00:04

Uveso wrote:Open the shortcut and change the Command line (target) to:
C:\ProgramData\FAForever\bin\ForgedAlliance.exe /log c:\SupComGame.log


I created shortcut, went to properties of this shortcut (right click - mouse), the target of oryginal is : "C:\ProgramData\FAForever\bin\ForgedAlliance.exe"
and I cant change it. If I try, there is notification that I wrote wrong path...

Maby I understand something wrong?
KastoR
 
Posts: 9
Joined: 22 Sep 2016, 23:48
Has liked: 0 time
Been liked: 0 time
FAF User Name: KastoR

Next

Return to Tech Support

Who is online

Users browsing this forum: No registered users and 1 guest