1000s of software companies update their software everyday

[ThinkTank]

If you cant engineer yours to industry standards, you should resign. It is an outrage to have an obtuse upgrade error and a entry in the forums and a sign up required at a repository and enough. The upgrade should require a single click. You will lose tons of players. This is disgusting and unprofessional.

Welcome to the Trump trickle down.

[biass]

I thought this was going to be an ad

http://wiki.faforever.com/index.php?tit ... cal_Issues

[ThinkTank]

"This installation package could not be opened. contact the vendor to be sure this is a valid windows installer"

Both of my computers have failed the install in different ways. The only thing they do is move faf to a drive other than c:.

Have your installler find the last installation and update it. It is just that simple. The fact that 2 of my FAF computers aren't working now is a testament to shoddy engineering.

[CookieNoob]

you should have a look at the whats new page. It is explained there that the automatic updater was broken in a previous update and that this update has to be done manually. There is a link to the github release of the update https://github.com/FAForever/client/releases/tag/0.12.4

It was announced in aeolus for a few days (every 10 minutes or so) and there are posts in the forums
viewtopic.php?f=2&t=14223
viewtopic.php?f=3&t=14222

telling you what to do and explaining what is going on.

If you cant engineer yours to industry standards, you should resign

so you suggest we shut down FAF because the updater broke and is now fixed?

[ThinkTank]

Forcing people to sign up for a repository to download a update is not a solution. find a solution or let someone else take over.

My solution.

1. find the users install directory.
2. backup all configuration data
3. do a clean install.
4. recover configuration data

[CookieNoob]

well there is no solution for stupidity unfortunately... you just need to go to the link I posted earlier and scroll down to

Downloads

and click the button

Forged.Alliance.Forever-0.12.4-win32.msi

to download the installer. No need to sign in on github.

[biass]

i have no confidence in a leftists ability to think for themselves so i made it even more simple

click on THIS

[KeyBlue]

Not sure why you think you need to sign up for anything?

Go to the github link, scroll down, click the .msi, launch it, done.

You are right about it being bad that you even have to do that.
But consider that people don't do this for a living and some nice person trying to contribute unfortunately made a mistake.
People make mistakes, that's how it goes.

Software companies need to fix bugs everyday because of it.

PS: let's not throw insults at each other.

[PhilipJFry]

"industry standard" lol
did you see us charging upfront for the privilege of being able to use FAF somewhere?

[speed2]

It's always nice to see some kind words of appriciation from someone who's getting everything on FAF for free.

But don't worry that your concerns would be forgotten. I did investigate myself this personnel failure and took measures so it won't happen anymore. All FAF employees responsible for this were fired as this was, as you say, outrageous mistake.

I'd like to apologize once more for the inconvenience and I hope you won't need to step out of your confort zone anymore in the future.

Sincerely speed2