FAF tries updates is 10 seconds,and nothing happens. [SOLVED]

[kryger]

FAF tries updates is 10 seconds, the update window closes and nothing happens.in FaF for more than a year playing, was nothing like this. Yesterday, the AVAST antivirus blocked the FAF and added to the quarantine. I pulled it out of quarantine, re-installed FAF 4 times and it's still not fucking working. FAF just doesn't start the game

how can I be and what should I do?

[kryger]

The problem was resolved by clearing the game files

[Kurgan]

I had the same problem. This will discourage a number of people. I recommend a patch update that automatically does this, or quite a few people will discover it like I did...a hung load of the game.

[thewatcheral]

Same issue, looking at the log file this is what iv found

--
2017-05-13 18:19:32,318 INFO fa.check Checking FA for: faf and map None
2017-05-13 18:19:32,318 INFO fa.check Version unknown, assuming latest
2017-05-13 18:19:32,319 INFO fa.check Updating FA for mod: faf, version None
2017-05-13 18:19:32,319 INFO fa.check Writing fa_path.lua config file.
2017-05-13 18:19:33,323 INFO fa.updater Updater: Downloading http://content.dev.faforever.
com/faf/xdelta/effects.3677.nxt-effects.3681.nxt.xdelta
2017-05-13 18:19:33,642 ERROR __main__ Uncaught exception
Traceback (most recent call last):
File "src\fa\updater.py", line 660, in readDataFromServer
File "src\fa\updater.py", line 593, in handleAction
File "src\fa\updater.py", line 609, in applyPatch
File "C:\Miniconda\lib\shutil.py", line 119, in copy
File "C:\Miniconda\lib\shutil.py", line 82, in copyfile
IOError: [Errno 2] No such file or directory: 'C:\\ProgramData\\FAForever\\cache\\patchedFile'

[thewatcheral]

Clearing the game files also worked for me Thanks for the fix post

[ax0lotl]

I had the same. Reinstall of FAF did not help. Removing C:\ProgramData\FAForever did.

Would be good if this is put on the What's New page.

[PhilipJFry]

it's in the topic in the IRC channel and on the tech support FAQ