Client not responding while downloading update.

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Client not responding while downloading update.

Postby Ninjy96 » 21 Jun 2017, 16:43

I'm bad at explaining things. Whenever I go to join a game or host one the pop ups for downloading faf game data and updates for maps go for a bit then stop at 22 - 30% and at 55 - 60% after clearing the game data and not responding to anything requiring me to clt alt delete to close. last time I Played faf was in december 2016 and it was working fine then. any technology wizards on how I can fix this so I can play again? Not sure if I attached the logs on.
Attachments
uid.log
(312 Bytes) Downloaded 48 times
forever.log
(351.24 KiB) Downloaded 62 times
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Re: Client not responding while downloading update.

Postby Wesmania » 22 Jun 2017, 22:32

I can't unfortunately tell what goes wrong with the download. What I can tell you, though - the code that handles downloads and progress bar is indeed pretty badly implemented and it does block the main event loop when downloading. I actually have a patch prepared for that, and hopefully it will go in into some future beta release. Until then, I don't know how to fix the downloads, sorry :(.

Are the downloads only stuck on maps for you? If that's the case, I suppose a clunky workaround would be to manually download the maps from http://content.faforever.com/faf/vault/maps/<mapname>.zip and unzipping them in your map folder.
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Re: Client not responding while downloading update.

Postby Ninjy96 » 23 Jun 2017, 04:34

After checking the map folder it is just full of empty folders could that be the a factor in the problem?
Just tried that link to download the maps manually but keep getting a "403 Forbidden error"
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Re: Client not responding while downloading update.

Postby Wesmania » 23 Jun 2017, 08:33

You need to give it an exact map name, with version. You can also try Downlord's client, it might work better.
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Re: Client not responding while downloading update.

Postby DukeOfEarl » 24 Jun 2017, 07:58

I can't actually see any log output from the game update process, but I suppose that might be because you force-closed it so the log can't be written.

Anyway, this is probably your antivirus. Disable antivirus and the problem will probably go away.
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Re: Client not responding while downloading update.

Postby Ninjy96 » 24 Jun 2017, 10:23

Turned off the antivirus and no changes, I let it resume instead of force closing it and it says file wasn't sent properly by the server with and without the antivirus on. I'm still on win 7 would that be having an effect?
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Re: Client not responding while downloading update.

Postby Wesmania » 24 Jun 2017, 11:50

Duke, I located and looked at the updater code - it's not especially pretty, I wouldn't be surprised if it had some buggy corner cases. I actually have some PRs on Github for similar downloaders in the code, so we'll eventually be able to replace it with something clean and reusable.

I think the problem does lie in some weird corner cases with current client's code - until we replace it, I guess the best advice I can give is trying out Downlord's client.
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Re: Client not responding while downloading update.

Postby Ninjy96 » 25 Jun 2017, 11:32

I reset the router and tried the downlord client with no change, I even uninstalled and reinstalled forged alliance and 0.13.0 client in an attempt and nothing. and for some reason I can't attach the new logs to this.
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