Cannot log into FAF [SOLVED]

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

Cannot log into FAF

Postby Durabys » 11 Aug 2017, 22:44

Cannot log either into my non-forum account nor the game account. I mean this one:

https://www.faforever.com/

Also. Cannot change my password. It is like someone changed my email too or whatever. I use the same nick on the forums as on the FAF client. :(
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Re: Cannot log into FAF

Postby PhilipJFry » 11 Aug 2017, 22:55

make sure your spelling is correct (don't forget about capital letters etc)

your user does exist and the name doesn't seem to have changed
if you can remember your e-mail and your username you should be able to reset your password here
if for some reason you are unable to do so then you can pm a moderator for support
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Re: Cannot log into FAF

Postby Durabys » 11 Aug 2017, 23:13

PhilipJFry wrote:make sure your spelling is correct (don't forget about capital letters etc)

your user does exist and the name doesn't seem to have changed
if you can remember your e-mail and your username you should be able to reset your password here
if for some reason you are unable to do so then you can pm a moderator for support

@speed2

Error! Username and/or email did not match.
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Re: Cannot log into FAF

Postby Durabys » 13 Aug 2017, 11:46

The mod didn't respond after several days.
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Re: Cannot log into FAF

Postby PhilipJFry » 13 Aug 2017, 12:11

did you send him a pm?
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Re: Cannot log into FAF

Postby Durabys » 15 Aug 2017, 18:33

PhilipJFry wrote:did you send him a pm?

Yes. Didn't respond.
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Re: Cannot log into FAF

Postby speed2 » 15 Aug 2017, 18:44

Durabys wrote:
PhilipJFry wrote:did you send him a pm?

Yes. Didn't respond.

Try to check your inbox
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Re: Cannot log into FAF  [SOLVED]

Postby Durabys » 16 Aug 2017, 12:31

speed2 wrote:
Durabys wrote:
PhilipJFry wrote:did you send him a pm?

Yes. Didn't respond.

Try to check your inbox
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Works now! Thanks! :D
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