Connectivity problems

[Evildrew]

Hello,

Can someone who knows something about internet stuff please have a look at my logs and tell me what may be the reason why a bunch of people have trouble connecting to me when I host games, and why during game it happens that i lose connection to one person?

Thanks in advance.

game.log & forever.log is in google drive below

https://drive.google.com/open?id=0B2JqH ... WlTUTF5eG8
https://drive.google.com/open?id=0B2JqH ... 3JLZWJhTUk

[PhilipJFry]

the forever.log.1 file you posted starts at

Code: Select all

2017-09-17 00:44:06,325 INFO

and ends at

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2017-09-17 01:09:00,024 INFO

there is no line that shows the launch or closing of the client
please provide a proper forever.log file

took a quick look at the game log and it looks like you have a proxy connection to pretty much everyone

[Evildrew]

https://drive.google.com/open?id=0B2JqH ... y0tRnc0OXc

[PhilipJFry]

Do you copy and paste parts of the log instead of uploading the entire file?
Usually the log should start with a line that indicates the launch of the client. Which kinda looks like this ->

Spoiler: show

2017-09-17 23:30:57,620 INFO root FAF version: 0.16.0+2365 Environment: production

And when closing the client. Which tends to be the last thing you do you get something like this ->

Spoiler: show

2017-09-17 23:31:05,876 INFO __main__ <<< --------------------------- Application Shutdown

make sure you close the FAF client before posting the log (since the file is being written upon closing the client)

[Evildrew]

This is it then after closing FAF client. I didnt copy paste parts, just dragged the file from the folder to google drive

https://drive.google.com/open?id=0B2JqH ... 2p3TEt1UWs

[PhilipJFry]

not sure how you manage to not get the client start in the log then... maybe try deleting the log file -> then launch the client and log in -> wait a few seconds and close the FAF client (without joining any lobby/hosting it etc) -> then upload the log file

anyway at the end of the log we have this

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2017-09-18 00:04:21,031 ERROR    fa.upnp                        Couldn't get StaticPortMappingCollection

which indicates that the client fails at mapping/unmapping the port via UPNP
that means that you will connect via proxy to other people when playing on FAF which is known to cause a bunch of issues
i recommend you check your router settings and see if UPNP is enabled
if it was enabled already and just didn't work at all then try mapping the port set in FAF (default is 6112 UDP) to your local IP address manually (and don't forget to turn off UPNP in the FAF client when you do so)

[Evildrew]

Hi Philip,

So I believe i set up the port forward correctly and have application shutdown showing in log but i am not convinced it helped totally. I think it got better but maybe it is just random error.

Can you please look at new logs below and tell me if you see some improvement or explanation?

https://docs.google.com/document/d/1ar_ ... limEQ/edit

Thanks