Unable to join/view aeolus chat lobby [SOLVED]

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Unable to join/view aeolus chat lobby

Postby ZooDoo4U » 17 Oct 2017, 19:20

I'm running into an issues, not sure what i need to do on my end to fix it. Seems last week everything appeared down for a while, when trying to log in the client just timed out. After a number of hours, came back and tried logging in again. Appears the system was then accepting logins but upon logging in I kept getting kicked out immediately with the system reporting "Invalid/incorret password for user..." To fix this problem, tried doing a reset password. Doing the password reset appears partly successful, can log in but not able to join the aelous chat room or see which other players/buddies are on-line. Is there something i need to set of fix to get back into aelous or the other chat rooms? The server log (below) says: type "msg NickServ IDENTIFY password" but no where to type that command. Any ideas how to fix it?

Thanks.

[motd: irc.faforever.com->ZooDoo4U]- 9/10/2017 4:54
[Identify as : ZooDoo4U]
[motd: irc.faforever.com->ZooDoo4U]- Welcome to Forged Alliance Forever
[Identify as : ZooDoo4U]
[endofmotd: irc.faforever.com->ZooDoo4U]End of /MOTD command.
[umode: ZooDoo4U->ZooDoo4U]+iwx
NickServ: This nickname is registered and protected. If it is your
NickServ: nick, type /msg NickServ IDENTIFY password. Otherwise,
NickServ: please choose a different nick.
NickServ: Password incorrect.
NickServ: Password incorrect.
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Re: Unable to join/view aeolus chat lobby

Postby crispyambulance » 18 Oct 2017, 03:34

I'm dealing with the same issue, but it started occurring only after I changed my password.

I can't access Aeolus or my clan chat, and there's no place to input text to put that command it gives you.
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Re: Unable to join/view aeolus chat lobby

Postby DukeOfEarl » 18 Oct 2017, 06:48

Hello,

when you change your password, it needs to be updated in the irc server. This is currently broken.

We will fix it asap.
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Re: Unable to join/view aeolus chat lobby

Postby crispyambulance » 18 Oct 2017, 08:33

Sounds good man.
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Re: Unable to join/view aeolus chat lobby

Postby DukeOfEarl » 18 Oct 2017, 14:07

Issue should have been fixed since a couple hours ago.
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Re: Unable to join/view aeolus chat lobby  [SOLVED]

Postby ZooDoo4U » 18 Oct 2017, 16:18

Coming back to post it was fixed and say thanks.
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Re: Unable to join/view aeolus chat lobby

Postby ZooDoo4U » 20 Dec 2017, 02:53

Seems the problem is back again today? Noticed a message earlier saying the server was down, but seems like i'm running into the same issue again...

While i'm not 100% sure if it is the same issue or is the game servers actually currently down...? Not sure if there is a way to ping the servers to see if they are actually up or not... Any suggestions?
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Re: Unable to join/view aeolus chat lobby

Postby Fiete_F_F » 20 Dec 2017, 02:57

The status page shows no errors: https://faf.statuspage.io/
But several users (incl me) are not able to Login to FAF...see other Topics. So something is strange.
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Re: Unable to join/view aeolus chat lobby

Postby ZooDoo4U » 20 Dec 2017, 04:02

Seems like it is back up and working again... Must be some of the files got moved around or corrupted some how.

Anyway might suggest trying again, working for me now...
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