crash

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

crash

Postby keyser » 04 Dec 2017, 15:28

Not sure what's it is due to. I post here in case, i will do some driver update and stuff.


Spoiler: show
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at address 0x008ed676
attempted to read memory at 0x00000000

Program : C:\ProgramData\FAForever\bin\ForgedAlliance.exe
Cmd line arguments : /mean 2186.82 /deviation 77.002 /country FR /clan BFA /init init_faf.lua /numgames 1916 /log C:\ProgramData\FAForever\logs\game.log /nobugreport /savereplay gpgnet://localhost/7142462/keyser.SCFAreplay /gpgnet 127.0.0.1:49476

Callstack:
Unknown symbol (address 0x008ed676)
Unknown symbol (address 0x00430b2c)
Unknown symbol (address 0x00979952)

Last 100 lines of log...

debug: Loading module '\000/lua/maui/frame.lua\000'
debug: Loading module '\000/lua/ui/uimain.lua\000'
debug: Loading module '\000/lua/multiplayer/onlineprovider.lua\000'
debug: Loading module '\000/lua/ui/campaign/campaignmanager.lua\000'
debug: Loading module '\000/lua/multiplayer/gpgnet.lua\000'
info: GPGNET: entering idle state.
debug: Wavebank prepared: 41b4008
debug: Wavebank prepared: 41b45a8
debug: Loading module '\000/lua/ui/lobby/lobby.lua\000'
debug: Loading module '\000/lua/version.lua\000'
debug: Loading module '\000/lua/ui/menus/menucommon.lua\000'
debug: Loading module '\000/lua/ui/game/tooltip.lua\000'
debug: Loading module '\000/lua/ui/help/tooltips.lua\000'
debug: Loading module '\000/lua/keymap/defaultkeymap.lua\000'
debug: Loading module '\000/lua/ui/maputil.lua\000'
debug: Loading module '\000/etc/faf/mapblacklist.lua\000'
debug: Loading module '\000/lua/ui/controls/radiobutton.lua\000'
debug: Loading module '\000/lua/ui/controls/mappreview.lua\000'
debug: Loading module '\000/lua/ui/controls/resmappreview.lua\000'
debug: Loading module '\000/lua/ui/texturepool.lua\000'
debug: Loading module '\000/lua/ui/controls/acubutton.lua\000'
debug: Loading module '\000/lua/gamecolors.lua\000'
debug: Loading module '\000/lua/maui/slider.lua\000'
debug: Loading module '\000/lua/ui/lobby/data/playerdata.lua\000'
debug: Loading module '\000/lua/ui/lobby/data/watchedvalue/watchedvaluetable.lua\000'
debug: Loading module '\000/lua/ui/lobby/data/watchedvalue/watchedvalue.lua\000'
debug: Loading module '\000/lua/factions.lua\000'
debug: Loading module '\000/lua/mods.lua\000'
debug: Loading module '\000/lua/system/setutils.lua\000'
debug: Loading module '\000/lua/ui/lobby/data/gamedata.lua\000'
debug: Loading module '\000/lua/ui/lobby/data/watchedvalue/watchedvaluearray.lua\000'
debug: Loading module '\000/lua/ui/controls/togglebutton.lua\000'
debug: Loading module '\000/lua/ui/lobby/lobbycomm.lua\000'
debug: Loading module '\000/lua/ui/controls/textarea.lua\000'
debug: Loading module '\000/lua/ui/lobby/trueskill.lua\000'
debug: Loading module '\000/etc/faf/blacklist.lua\000'
debug: Loading module '\000/lua/ui/help/tooltips-country.lua\000'
debug: Loading module '\000/lua/system/dkson.lua\000'
debug: Loading module '\000/lua/ui/lobby/unitsanalyzer.lua\000'
debug: Loading module '\000/lua/ui/lobby/lobbyoptions.lua\000'
info: /country
info: /init
info: /numgames
info: /mean
info: /clan
info: /deviation
info: GPGNET: setting nat handler to 0x1165a004
info: LOBBY: Game port 6113[UDP] opened.
info: LOBBY: starting with local uid of 58789 [keyser]
info: GPGNET: entering lobby state.
info: { }
info: {
info: 20dec73e-d4b2-11e5-ab30-625662870761 = true
info: 1be95abc-56bd-4d0d-952e-fc4bbd87a477 = true
info: 0faf3443-1122-633s-ya-V00000005002 = true
info: 9C801555-8FAA-47EA-3333-8AC9EE16B070 = true
info: ecbf6277-24e3-597a-b968-EcoManager-v11 = true
info: 83b8b730-80ce-4a8b-8da9-307156b9c342 = true
info: 06E0D4F2-2231-11E3-A9FB-92EE6088709B = true
info: zcbf6277-24e3-437a-b968-Common-v1 = true
info: 1e10d6a5-cd5c-4e34-b6cc-11503ed5e2c0 = true
info: HUSSAR-PL-a1e2-c4t4-scfa-ssbmod-v0020 = true
info: EDBD82E0-2569-4EB8-86EB-C34F84AFFBA3 = true
info: }
info: {
info: MEAN = 2186.8200683594
info: StartSpot = 1
info: ArmyColor = 8
info: PlayerClan = "BFA"
info: NG = 1916
info: Team = 1
info: Ready = false
info: PlayerColor = 8
info: Country = "fr"
info: PlayerName = "keyser"
info: AIPersonality = ""
info: ObserverListIndex = -1
info: BadMap = false
info: Civilian = false
info: OwnerID = "58789"
info: Faction = 5
info: PL = 2000
info: DEV = 77.001998901367
info: Human = true
info: }
debug: Loading module '\000/lua/maui/effecthelpers.lua\000'
info: Supreme Commander: Forged Alliance version 3693
debug: Loading module '\000/lua/ui/controls/combo.lua\000'
debug: Loading module '\000/lua/maui/statusbar.lua\000'
debug: Loading module '\000/lua/ui/controls/columnlayout.lua\000'
debug: Loading module '\000/lua/ui/lobby/changelog.lua\000'
debug: Loading module '\000/lua/ui/lobby/aitypes.lua\000'
debug: Loading module '\000/lua/ai/customais_v2/sorianai.lua\000'
debug: Loading module '\000/lua/ui/dialogs/mapselect.lua\000'
debug: Loading module '\000/lua/ui/menus/main.lua\000'
debug: Loading module '\000/lua/maui/movie.lua\000'
debug: Loading module '\000/lua/ui/lobby/modsmanager.lua\000'
debug: Loading module '\000/lua/ui/lobby/unitsrestrictions.lua\000'
warning: c:\work\rts\main\code\src\libs\gpggal\DeviceD3D9.cpp(937) Device lost
warning: c:\work\rts\main\code\src\libs\gpggal\DeviceD3D9.cpp(866) Ran out of memory
Attachments
game.log
(274.21 KiB) Downloaded 89 times
Zockyzock:
VoR is the clan of upcoming top players now
keyser
Councillor - Game
 
Posts: 1870
Joined: 17 May 2013, 14:27
Has liked: 424 times
Been liked: 540 times
FAF User Name: keyser

Re: crash

Postby keyser » 04 Dec 2017, 16:28

can't get fixed by reinstalling driver.
it's similar to this : viewtopic.php?f=3&t=15468
though updating driver did solve the issue at this time.
Crash happen when i click on the option in the lobby (as host).
Then i can't join/host another game, and need to re-boot my computer.
Zockyzock:
VoR is the clan of upcoming top players now
keyser
Councillor - Game
 
Posts: 1870
Joined: 17 May 2013, 14:27
Has liked: 424 times
Been liked: 540 times
FAF User Name: keyser

Re: crash

Postby keyser » 04 Dec 2017, 17:19

mystery fix after removing all maps, mods and game.prefs, and adding them back. make 0 sense.
Will post more if crashes happen again.
Zockyzock:
VoR is the clan of upcoming top players now
keyser
Councillor - Game
 
Posts: 1870
Joined: 17 May 2013, 14:27
Has liked: 424 times
Been liked: 540 times
FAF User Name: keyser

Re: crash

Postby keyser » 31 Jan 2018, 15:03

happened again.
once again re-installed driver didn't work.
though i must say i had driver issue in between the 2 dates, and my game decided to use my "integrated" driver to run on. Which cause huge fps drop, that why i re-installed the driver of my nvidia graphic card a week ago. Everything was working perfectly until today.
gonna try to see if removing some maps etc gonna help, like the last time.

Edit : removing 300 map over 650, seems to be working for now.
Zockyzock:
VoR is the clan of upcoming top players now
keyser
Councillor - Game
 
Posts: 1870
Joined: 17 May 2013, 14:27
Has liked: 424 times
Been liked: 540 times
FAF User Name: keyser

Re: crash

Postby ILV » 03 Feb 2018, 20:02

When I try to clean cache FAF client crashing.



Traceback (most recent call last):
File "src\client\_clientwindow.py", line 835, in clearCache
File "src\util\__init__.py", line 171, in clearDirectory
File "C:\Python36\lib\shutil.py", line 494, in rmtree
File "C:\Python36\lib\shutil.py", line 384, in _rmtree_unsafe
File "C:\Python36\lib\shutil.py", line 389, in _rmtree_unsafe
File "C:\Python36\lib\shutil.py", line 387, in _rmtree_unsafe
PermissionError: [WinError 5] Отказано в доступе: 'C:\\ProgramData\\FAForever\\cache\\stylesheets\\style-webview923904642238448096.css'

Runtime info:

FAF Username: ILV
FAF Version: 0.16.1+340
FAF Environment: production
FAF Directory: C:\ProgramData\FAForever
FA Path: : F:\Games\Supreme Commander - Forged Alliance
Home Directory: C:/Users/Marat/Documents
Platform: Windows-10-10.0.16299
Uname: uname_result(system='Windows', node='ILV_Home', release='10', version='10.0.16299', machine='AMD64', processor='AMD64 Family 21 Model 1 Stepping 2, AuthenticAMD')
ILV
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FAF User Name: ILV

Re: crash

Postby PhilipJFry » 03 Feb 2018, 20:59

please read the frequent issue thread
viewtopic.php?f=3&t=13963#permission
cats>dogs
post logs
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PhilipJFry
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Re: crash

Postby ILV » 03 Feb 2018, 23:15

So.. I manualy clean folder C:\\ProgramData\\FAForever\\cache\\ and all OK now
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Re: crash

Postby ILV » 03 Feb 2018, 23:20

PhilipJFry wrote:please read the frequent issue thread
viewtopic.php?f=3&t=13963#permission

And done what u show me, thanks!
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Re: crash

Postby keyser » 07 Mar 2018, 10:20

once again same issue at hosting "Unable to create Direct3D. Please ensure system has current video drivers."
it's been around since quite some time, reboot works for short time usually, re-downloading all driver seems to make it better for longer period, but the issue eventually always comeback.
https://imgur.com/a/xkTM1
unfortunately couldn't copy the "Unhandled Exception" since it crashed

if you have any idea what's causing the issue, and how to fix it; apart from the "download graphic driver again" that would be handy.
Attachments
game.uid.7592279.log
(166.97 KiB) Downloaded 72 times
Zockyzock:
VoR is the clan of upcoming top players now
keyser
Councillor - Game
 
Posts: 1870
Joined: 17 May 2013, 14:27
Has liked: 424 times
Been liked: 540 times
FAF User Name: keyser

Re: crash

Postby keyser » 08 Mar 2018, 11:24

another one
Spoiler: show
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at address 0x008ed676
attempted to read memory at 0x00000000

Program : C:\ProgramData\FAForever\bin\ForgedAlliance.exe
Cmd line arguments : /mean 2234.6 /deviation 73.9536 /country AU /clan BFA /init init_fafbeta.lua /numgames 1957 /log C:\ProgramData\FAForever\logs\game.uid.7596782.log /nobugreport /savereplay gpgnet://localhost/7596782/keyser.SCFAreplay /gpgnet 127.0.0.1:49295

Callstack:
Unknown symbol (address 0x008ed676)
Unknown symbol (address 0x00430b2c)
Unknown symbol (address 0x00979952)

Last 100 lines of log...

debug: Loading module '\000/lua/ui/menus/menucommon.lua\000'
debug: Loading module '\000/lua/ui/game/tooltip.lua\000'
debug: Loading module '\000/lua/ui/help/tooltips.lua\000'
debug: Loading module '\000/lua/keymap/defaultkeymap.lua\000'
debug: Loading module '\000/lua/ui/maputil.lua\000'
debug: Loading module '\000/etc/faf/mapblacklist.lua\000'
debug: Loading module '\000/lua/ui/controls/radiobutton.lua\000'
debug: Loading module '\000/lua/ui/controls/mappreview.lua\000'
debug: Loading module '\000/lua/ui/controls/resmappreview.lua\000'
debug: Loading module '\000/lua/ui/texturepool.lua\000'
debug: Loading module '\000/lua/ui/controls/acubutton.lua\000'
debug: Loading module '\000/lua/gamecolors.lua\000'
debug: Loading module '\000/lua/maui/slider.lua\000'
debug: Loading module '\000/lua/ui/lobby/data/playerdata.lua\000'
debug: Loading module '\000/lua/ui/lobby/data/watchedvalue/watchedvaluetable.lua\000'
debug: Loading module '\000/lua/ui/lobby/data/watchedvalue/watchedvalue.lua\000'
debug: Loading module '\000/lua/factions.lua\000'
debug: Loading module '\000/lua/mods.lua\000'
debug: Loading module '\000/lua/system/setutils.lua\000'
debug: Loading module '\000/lua/ui/lobby/data/gamedata.lua\000'
debug: Loading module '\000/lua/ui/lobby/data/watchedvalue/watchedvaluearray.lua\000'
debug: Loading module '\000/lua/ui/controls/togglebutton.lua\000'
debug: Loading module '\000/lua/ui/lobby/lobbycomm.lua\000'
debug: Loading module '\000/lua/ui/controls/textarea.lua\000'
debug: Loading module '\000/lua/ui/lobby/trueskill.lua\000'
debug: Loading module '\000/etc/faf/blacklist.lua\000'
debug: Loading module '\000/lua/ui/help/tooltips-country.lua\000'
debug: Loading module '\000/lua/system/dkson.lua\000'
debug: Loading module '\000/lua/ui/lobby/unitsanalyzer.lua\000'
debug: Loading module '\000/lua/ui/lobby/lobbyoptions.lua\000'
info: /country
info: /init
info: /numgames
info: /mean
info: /clan
info: /deviation
info: GPGNET: setting nat handler to 0x11620004
info: LOBBY: Game port 6113[UDP] opened.
info: LOBBY: starting with local uid of 58789 [keyser]
info: GPGNET: entering lobby state.
debug: Wavebank prepared: 406d848
debug: Wavebank prepared: 406db18
info: { }
info: {
info: 20dec73e-d4b2-11e5-ab30-625662870761 = true
info: 1be95abc-56bd-4d0d-952e-fc4bbd87a477 = true
info: 0faf3443-1122-633s-ya-V00000005002 = true
info: 9C801555-8FAA-47EA-3333-8AC9EE16B070 = true
info: ecbf6277-24e3-597a-b968-EcoManager-v11 = true
info: 83b8b730-80ce-4a8b-8da9-307156b9c342 = true
info: 06E0D4F2-2231-11E3-A9FB-92EE6088709B = true
info: zcbf6277-24e3-437a-b968-Common-v1 = true
info: 1e10d6a5-cd5c-4e34-b6cc-11503ed5e2c0 = true
info: HUSSAR-PL-a1e2-c4t4-scfa-ssbmod-v0020 = true
info: EDBD82E0-2569-4EB8-86EB-C34F84AFFBA3 = true
info: }
info: {
info: MEAN = 2234.6000976563
info: StartSpot = 1
info: ArmyColor = 8
info: PlayerClan = "BFA"
info: NG = 1957
info: Team = 1
info: Ready = false
info: PlayerColor = 8
info: Country = "au"
info: PlayerName = "keyser"
info: AIPersonality = ""
info: ObserverListIndex = -1
info: BadMap = false
info: Civilian = false
info: OwnerID = "58789"
info: Faction = 4
info: PL = 2000
info: DEV = 73.953598022461
info: Human = true
info: }
debug: Loading module '\000/lua/maui/effecthelpers.lua\000'
info: Supreme Commander: Forged Alliance version 3695
debug: Loading module '\000/lua/ui/controls/combo.lua\000'
debug: Loading module '\000/lua/maui/statusbar.lua\000'
debug: Loading module '\000/lua/ui/controls/columnlayout.lua\000'
debug: Loading module '\000/lua/ui/lobby/changelog.lua\000'
debug: Loading module '\000/lua/ui/lobby/aitypes.lua\000'
debug: Loading module '\000/lua/ai/customais_v2/sorianai.lua\000'
info: { }
info: {
info: 20dec73e-d4b2-11e5-ab30-625662870761 = true
info: 1be95abc-56bd-4d0d-952e-fc4bbd87a477 = true
info: 0faf3443-1122-633s-ya-V00000005002 = true
info: 9C801555-8FAA-47EA-3333-8AC9EE16B070 = true
info: ecbf6277-24e3-597a-b968-EcoManager-v11 = true
info: 83b8b730-80ce-4a8b-8da9-307156b9c342 = true
info: 06E0D4F2-2231-11E3-A9FB-92EE6088709B = true
info: zcbf6277-24e3-437a-b968-Common-v1 = true
info: 1e10d6a5-cd5c-4e34-b6cc-11503ed5e2c0 = true
info: HUSSAR-PL-a1e2-c4t4-scfa-ssbmod-v0020 = true
info: EDBD82E0-2569-4EB8-86EB-C34F84AFFBA3 = true
info: }
warning: c:\work\rts\main\code\src\libs\gpggal\DeviceD3D9.cpp(866) Device lost


just realized it's the same error as the first post. whatever.
Attachments
game.uid.7596782.log
(171.91 KiB) Downloaded 76 times
Zockyzock:
VoR is the clan of upcoming top players now
keyser
Councillor - Game
 
Posts: 1870
Joined: 17 May 2013, 14:27
Has liked: 424 times
Been liked: 540 times
FAF User Name: keyser

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