loosing connection to players

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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loosing connection to players

Postby snappyman » 25 Dec 2017, 00:27

Need some help or ideas here guys.
Im getting timeouts every game to 1-2 players. typicly happens around minute 10 and 20..
Any ideas what can cause this or how i narrow it down ?
Im thinking some anti virus or anti malware maybe.
Connection shouldnt be the issue since im on a 100/100 line and ive tested it and it runs fine.
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Re: loosing connection to players

Postby PhilipJFry » 25 Dec 2017, 00:45

please read the red text above and post logs
they may contain information that can help us help you
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Re: loosing connection to players

Postby snappyman » 25 Dec 2017, 15:18

logs attached now i hope.

in this particular game the prob was between me and Utagbar. But its a different person every game.
Attachments
forever.log
(485.17 KiB) Downloaded 40 times
game.log
(74.32 KiB) Downloaded 34 times
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Re: loosing connection to players

Postby snappyman » 28 Dec 2017, 13:29

anyone ?
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Re: loosing connection to players

Postby PhilipJFry » 28 Dec 2017, 14:19

Code: Select all
2017-12-25 14:06:20,710 INFO     fa.upnp                        UPnP mapping 192.168.0.16:6112
2017-12-25 14:06:20,713 ERROR    fa.upnp                        Couldn't get StaticPortMappingCollection

Make sure UPNP is enabled on your router or disable UPNP in the FAF client and map port 6112 UDP to your local IP adress.
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Re: loosing connection to players

Postby snappyman » 02 Jan 2018, 20:32

Have tried these things now. No luck
Any idea if Trend Micro Officescan anti-virus can cause this ? I cant disable it at will since it runs seperately through another host, so its either on the pc or its off.

Also if this is causing the problem, then what anti virus are you guys using ?
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