Disconnect from single player in >4 player games, every game

[LazyTony]

This is an issue that has persisted through me moving to a new address and setting up with an entirely new ISP. I haven't played for several months because of it and just decided to try again since I'm on a new connection.

When I play 1v1 games I can play through the entire game with no lag or any issues whatsoever. This is true over dozens of games. However when I join a game with many people within the first 30 minutes I will lose connection to one of the players and will have to leave the game. This issue is consistent over pretty much every game I have played with more than 4 total players.

I'll post the game.log from that game. I'm looking in the logs folder and only see 4 files; only two of which are dated for today.

I've only just made an account here to ask about this issue. If you need any more information from me let me know.

[PhilipJFry]

please post a client log in addition to your game log - the client log has info about whether or not you have an open port

best ways to ensure to have no con related issues:
have a stable internet connection
have a stable connection to your router (ethernet cable > wifi)
have an port mapped for faf (UPNP and manual port mapping - 6112 UDP - should both work)

[LazyTony]

It's odd, yesterday when I made this post there wasn't a forever.log with the correct date. When I check again I see it now. I'll attach it here.

[PhilipJFry]

Code: Select all

2018-01-03 21:38:44,278 INFO     fa.upnp                        UPnP mapping 2604:2d80:8422:8146:d111:f65b:c9d8:db83:6112
2018-01-03 21:38:44,284 ERROR    fa.upnp                        Couldn't get StaticPortMappingCollection

yep... looks like an issue with UPNP -> check the router settings and enable UPNP if not already

[LazyTony]

Just checked and UPNP is enabled on my router.

[LazyTony]

No one has any further suggestions about this? Is my computer just incompatible with this game?

[ZLO_RD]

If UPNP is not working you should try to open ports manually.
usually it is done like this:
1) make your computer have static local IP
• make your PC receave same adress via DHCP if you know how to do it
• or just do something like that:

2) open ports on your router for that IP. There usually manuals in the internet for every router model, even for different UI versions of them. even if you don't find your router, you can still figure it out just by comparison. need to find portforwarding page and add entries there for UDP and TCP... (hope i am correct lol)

[LazyTony]

Thank you for the thorough response! Exactly what I needed. I'll try these steps when I get home from work.