Registration Problem [SOLVED]

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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Registration Problem

Postby TerrorDBN » 26 May 2018, 02:12

When I try to create a FAF account, I do not get the validation email, even though the registration page says "Successful" registration. I have checked JUNK mail, and other email boxes.

Any help would be appreciated!
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Re: Registration Problem

Postby deadeye_19 » 26 May 2018, 04:52

my friend is having the same problem. are there any admins on that can take a look at that system ?
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Re: Registration Problem

Postby HelloFresh » 26 May 2018, 10:11

Im having the same problem here. I tried to register but recieved no mail. I checked the spam folder and whitelisted the faforever domain.
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Re: Registration Problem

Postby MartinX3 » 26 May 2018, 11:13

Same problem here.
A friend of mine tried it.
No E-Mail came after a day.
I tested it with another email provider, same problem.
And I can use the same e-mail and username to registrate again.

@Edit:
I heared in Discord, that the Mailserver is burning, because they need to send every account a E-Mail according the new EU-Privacy-Rules (GDPR).
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Re: Registration Problem

Postby Downlord » 26 May 2018, 12:04

Hi,

Our email server is currently at peak with sending GDPR emails which causes the registration emails to either be delayed or not going out at all.
I can manually create or update accounts if you want me to, just let me know for each user:

1. Username
3. SHA-256 of their password (they can generate it here: https://passwordsgenerator.net/sha256-hash-generator/)

Send the information to [email protected] from the email associated (or to be associated) with the account.
Working on FAF is my passion. Most of you know me for the feature-rich Downlord's FAF Client, but I also program and maintain the FAF server. Visit my Patreon page to get some insights on my work.
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Re: Registration Problem

Postby Downlord » 27 May 2018, 15:30

I just changed the way how we send emails, account creation should work again now.

Please make sure to check your spam folder and mark the mail as "not spam" to help us getting recognized by spam filters.
Working on FAF is my passion. Most of you know me for the feature-rich Downlord's FAF Client, but I also program and maintain the FAF server. Visit my Patreon page to get some insights on my work.
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Re: Registration Problem

Postby TerrorDBN » 27 May 2018, 19:45

Now I get the following error when I click the validation link in the email:

{"errors":[{"status":"500","title":"org.springframework.dao.DataIntegrityViolationException","detail":"could not execute statement; SQL [n/a]; constraint [unique_login]; nested exception is org.hibernate.exception.ConstraintViolationException: could not execute statement"}]}

Aaron
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Re: Registration Problem

Postby Brutus5000 » 27 May 2018, 20:30

Hi TerrorDBN, I see that an account with your name has been created. Could you please check if you can login with your chosen password?
The 9th Doctor wrote:You think it'll last forever, the people and cars and concrete. But it won't. One day it's all gone, even the sky.
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Re: Registration Problem  [SOLVED]

Postby TerrorDBN » 27 May 2018, 22:03

Yep, I am able to login.

Thanks!
T
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