FAF Client doesn't connect to lobby

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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FAF Client doesn't connect to lobby

Postby Lucique » 01 Jun 2018, 10:54

i have a problem with connection to lobby. no chat, no games, no ladder. nothing
attaching img and logs
plz help
i've seen many other
but c++ 2010 already installed and other ways too
i don't know why dat happening
Attachments
forever.log
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2018-06-01.png
2018-06-01.png (109.69 KiB) Viewed 1770 times
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Re: FAF Client doesn't connect to lobby

Postby Wesmania » 01 Jun 2018, 11:01

This is odd, the logs indicate that the client is trying to connect to the server, but receives no answer. Try right-clicking the icon in top left and selecting disconnect / reconnect.
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Re: FAF Client doesn't connect to lobby

Postby Lucique » 01 Jun 2018, 11:12

Wesmania wrote:This is odd, the logs indicate that the client is trying to connect to the server, but receives no answer. Try right-clicking the icon in top left and selecting disconnect / reconnect.



Traceback (most recent call last):
File "src\client\_clientwindow.py", line 846, in chat_reconnect
File "src\client\_clientwindow.py", line 815, in _connect_chat
File "src\chat\ircconnection.py", line 116, in connect
File "src\chat\irclib.py", line 1102, in irc_connect
File "src\chat\irclib.py", line 452, in connect
File "src\chat\irclib.py", line 745, in nick
TypeError: must be str, not NoneType

Runtime info:

FAF Username: pre-login
FAF Version: 0.18.0-rc.3+3022
FAF Environment: production
FAF Directory: C:\ProgramData\FAForever
FA Path: : d:\steam\SteamApps\common\Supreme Commander Forged Alliance
Home Directory: C:/Users/ADMIN/Documents
Platform: Windows-10-10.0.17134
Uname: uname_result(system='Windows', node='DESKTOP-E87IMOB', release='10', version='10.0.17134', machine='AMD64', processor='Intel64 Family 6 Model 158 Stepping 9, GenuineIntel')
Lucique
 
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Re: FAF Client doesn't connect to lobby

Postby Wesmania » 01 Jun 2018, 11:50

I think you picked 'reconnect to chat'. That's another bug that I'll have to fix. Try picking 'disconnect', then 'reconnect'.
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Re: FAF Client doesn't connect to lobby

Postby Lucique » 01 Jun 2018, 11:58

Wesmania wrote:I think you picked 'reconnect to chat'. That's another bug that I'll have to fix. Try picking 'disconnect', then 'reconnect'.

I did
No result
Also
I dont have uid.dll in folder
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Re: FAF Client doesn't connect to lobby

Postby Lucique » 02 Jun 2018, 22:34

Up
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Re: FAF Client doesn't connect to lobby

Postby Wesmania » 03 Jun 2018, 19:29

Hey, I had a similar issue myself today, after the short server outage. A couple server folks fiddled with server settings and managed to fix it on my end and for a few other people - can you try logging in again and seeing if it works?
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Re: FAF Client doesn't connect to lobby

Postby Lucique » 03 Jun 2018, 22:22

Wesmania wrote:Hey, I had a similar issue myself today, after the short server outage. A couple server folks fiddled with server settings and managed to fix it on my end and for a few other people - can you try logging in again and seeing if it works?




nothing change
still the same problem(
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Re: FAF Client doesn't connect to lobby

Postby Wesmania » 03 Jun 2018, 23:17

I'll get back to you tomorrow. I'll prepare a client version that does some extra logging to verify if the issue is what I think it is.
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Re: FAF Client doesn't connect to lobby

Postby Wesmania » 04 Jun 2018, 17:51

Here's the client version with extra logging: https://ci.appveyor.com/api/buildjobs/o ... -win32.msi

Please install and launch + close it (to reproduce the issue), then send me the client logs ('HELP -> show logs' in the client).
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