Client stuck on "Logging in"

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

Client stuck on "Logging in"

Postby Tyrgalon » 05 Aug 2019, 17:00

The FAF client is stuck on logging in, everything up until that has gone smoothly.

downlords-faf-client.log
(50.79 KiB) Downloaded 20 times
Tyrgalon
 
Posts: 4
Joined: 05 Aug 2019, 16:51
Has liked: 0 time
Been liked: 0 time
FAF User Name: Tyrgalon

Re: Client stuck on "Logging in"

Postby Tyrgalon » 10 Aug 2019, 07:20

Soo....any help?
Tyrgalon
 
Posts: 4
Joined: 05 Aug 2019, 16:51
Has liked: 0 time
Been liked: 0 time
FAF User Name: Tyrgalon

Re: Client stuck on "Logging in"

Postby PhilipJFry » 10 Aug 2019, 07:35

open the powershell (Windows + R -> powershell -> enter) and type
Code: Select all
tracert lobby.faforever.com
and hit enter

wait a bit and then copy paste the result in here
cats>dogs
post logs
User avatar
PhilipJFry
Supreme Commander
 
Posts: 2635
Joined: 23 Mar 2016, 21:16
Location: Austria
Has liked: 232 times
Been liked: 348 times
FAF User Name: PhilipJFry

Re: Client stuck on "Logging in"

Postby Tyrgalon » 10 Aug 2019, 18:12

Tracing route to stabler.faforever.com [148.251.238.131]
over a maximum of 30 hops:

1 * * * Request timed out.
2 14 ms 10 ms 12 ms 62-78-176-1.bb.dnainternet.fi [62.78.176.1]
3 10 ms 10 ms 10 ms esp3-sr1.dnaip.fi [62.78.106.16]
4 11 ms 9 ms 9 ms hel5-tr1.dnaip.fi [62.78.107.183]
5 9 ms 10 ms 11 ms hel7-sr22.dnaip.fi [62.78.100.91]
6 20 ms 19 ms 22 ms hel7-tr2.dnaip.fi [62.78.117.14]
7 21 ms 20 ms 20 ms hol1-tr4.dnaip.fi [62.78.107.196]
8 19 ms 20 ms 18 ms rma1-tr4.dnaip.fi [62.78.107.248]
9 21 ms 22 ms 21 ms tuk2-sr1.dnaip.fi [62.78.104.85]
10 18 ms 19 ms 20 ms as24940-100g-ix1.sthix.net [192.121.80.78]
11 41 ms 40 ms 40 ms core2.ams.hetzner.com [213.239.245.37]
12 49 ms 48 ms 48 ms core4.fra.hetzner.com [213.239.252.45]
13 53 ms 51 ms 53 ms core24.fsn1.hetzner.com [213.239.203.150]
14 53 ms 54 ms 52 ms ex9k1.dc11.fsn1.hetzner.com [213.239.203.146]
15 51 ms 50 ms 50 ms brackman.slm.faforever.com [148.251.238.131]

Trace complete.
Tyrgalon
 
Posts: 4
Joined: 05 Aug 2019, 16:51
Has liked: 0 time
Been liked: 0 time
FAF User Name: Tyrgalon

Re: Client stuck on "Logging in"

Postby Typo91 » 11 Aug 2019, 02:04

I am stuck on the loggin screen also.
PS C:\Users\Typo91> tracert lobby.faforever.com

Tracing route to stabler.faforever.com [148.251.238.131]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms dsldevice.attlocal.net [192.168.1.254]
2 30 ms 22 ms 19 ms 99-13-18-1.lightspeed.wchtks.sbcglobal.net [99.13.18.1]
3 19 ms 18 ms 18 ms 76.222.172.73
4 32 ms 30 ms 32 ms 12.123.240.250
5 29 ms 30 ms 31 ms 12.123.18.229
6 28 ms 27 ms 28 ms 192.205.36.206
7 143 ms 161 ms 144 ms if-ae-37-3.tcore1.aeq-ashburn.as6453.net [66.198.154.68]
8 144 ms 144 ms 144 ms if-ae-2-2.tcore2.aeq-ashburn.as6453.net [216.6.87.1]
9 135 ms 135 ms 135 ms if-ae-12-2.tcore4.njy-newark.as6453.net [216.6.87.43]
10 135 ms 135 ms 135 ms if-ae-1-3.tcore3.njy-newark.as6453.net [216.6.57.5]
11 143 ms 145 ms 143 ms if-ae-15-2.tcore1.l78-london.as6453.net [80.231.130.25]
12 143 ms 144 ms 144 ms if-ae-3-2.tcore1.pye-paris.as6453.net [80.231.154.142]
13 143 ms 144 ms 144 ms if-ae-11-2.tcore1.pvu-paris.as6453.net [80.231.153.49]
14 137 ms 137 ms 137 ms if-ae-9-3.tcore2.fnm-frankfurt.as6453.net [195.219.87.13]
15 140 ms 140 ms 140 ms if-ae-59-2.tcore1.fr0-frankfurt.as6453.net [195.219.87.195]
16 144 ms 144 ms 143 ms 195.219.219.10
17 149 ms 148 ms 148 ms core24.fsn1.hetzner.com [213.239.203.150]
18 139 ms 139 ms 140 ms ex9k1.dc11.fsn1.hetzner.com [213.239.203.146]
19 142 ms 142 ms 142 ms brackman.slm.faforever.com [148.251.238.131]
User avatar
Typo91
Avatar-of-War
 
Posts: 95
Joined: 05 Jul 2012, 18:56
Has liked: 0 time
Been liked: 8 times
FAF User Name: Typo91

Re: Client stuck on "Logging in"

Postby Typo91 » 11 Aug 2019, 02:35

faf-uid.exe.. but it was running in the background... locking files in the JRE folder...

about 18 of them where running.

I found out when i tried reinstalling the client.
Stoped them all.. finished reinstalling...
However it still just creates this process, and hangs on loggin.
User avatar
Typo91
Avatar-of-War
 
Posts: 95
Joined: 05 Jul 2012, 18:56
Has liked: 0 time
Been liked: 8 times
FAF User Name: Typo91

Re: Client stuck on "Logging in"

Postby Typo91 » 11 Aug 2019, 02:42

Now i just tried installing to a new folder.... till stuck at loggin.
User avatar
Typo91
Avatar-of-War
 
Posts: 95
Joined: 05 Jul 2012, 18:56
Has liked: 0 time
Been liked: 8 times
FAF User Name: Typo91

Re: Client stuck on "Logging in"

Postby Tyrgalon » 20 Aug 2019, 09:19

Still havent been able to play FAF...
Tyrgalon
 
Posts: 4
Joined: 05 Aug 2019, 16:51
Has liked: 0 time
Been liked: 0 time
FAF User Name: Tyrgalon


Return to Tech Support

Who is online

Users browsing this forum: No registered users and 1 guest