Defiant unable to login after version update

[Defiant]

Defiant unable to login after version update.

Symptoms:
Was in FAF Lobby no issue.
Upgraded to latest update.
Now the the FAF lobby login screen stays spinning until I cancel.
I'm using the right uname and pass, because I can try a purposely wrong password and it correctly denies login with a "Login not found or password incorrect.."

downlords-faf-client.log:

Code: Select all

2020-04-01 19:01:08.298  INFO 9716 --- [Thread-14] c.f.client.remote.FafServerAccessorImpl  : Trying to connect to FAF server at lobby.faforever.com:8001
2020-04-01 19:01:08.483  INFO 9716 --- [Thread-14] c.f.client.remote.FafServerAccessorImpl  : FAF server connection established
2020-04-01 19:01:08.670  INFO 9716 --- [Thread-14] c.f.client.remote.FafServerAccessorImpl  : FAF session initiated, session ID: 3562594225
2020-04-01 19:01:23.577  WARN 9716 --- [JavaFX Application Thread] c.f.client.login.LoginController         : Login failed

java.util.concurrent.CancellationException: null
   at java.base/java.util.concurrent.CompletableFuture.cancel(Unknown Source)
   at com.faforever.client.user.UserService.cancelLogin(UserService.java:96)
   at com.faforever.client.login.LoginController.onCancelLoginButtonClicked(LoginController.java:330)
   at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
   at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
   at java.base/java.lang.reflect.Method.invoke(Unknown Source)
   at com.sun.javafx.reflect.Trampoline.invoke(Unknown Source)
   at jdk.internal.reflect.GeneratedMethodAccessor19.invoke(Unknown Source)
   at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
   at java.base/java.lang.reflect.Method.invoke(Unknown Source)
   at javafx.base/com.sun.javafx.reflect.MethodUtil.invoke(Unknown Source)
   at javafx.fxml/com.sun.javafx.fxml.MethodHelper.invoke(Unknown Source)
   at javafx.fxml/javafx.fxml.FXMLLoader$MethodHandler.invoke(Unknown Source)
   at javafx.fxml/javafx.fxml.FXMLLoader$ControllerMethodEventHandler.handle(Unknown Source)
   at javafx.base/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.CompositeEventDispatcher.dispatchBubblingEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventUtil.fireEventImpl(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventUtil.fireEvent(Unknown Source)
   at javafx.base/javafx.event.Event.fireEvent(Unknown Source)
   at javafx.graphics/javafx.scene.Node.fireEvent(Unknown Source)
   at javafx.controls/javafx.scene.control.Button.fire(Unknown Source)
   at javafx.controls/com.sun.javafx.scene.control.behavior.ButtonBehavior.mouseReleased(Unknown Source)
   at javafx.controls/com.sun.javafx.scene.control.inputmap.InputMap.handle(Unknown Source)
   at javafx.base/com.sun.javafx.event.CompositeEventHandler$NormalEventHandlerRecord.handleBubblingEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.CompositeEventDispatcher.dispatchBubblingEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventUtil.fireEventImpl(Unknown Source)
   at javafx.base/com.sun.javafx.event.EventUtil.fireEvent(Unknown Source)
   at javafx.base/javafx.event.Event.fireEvent(Unknown Source)
   at javafx.graphics/javafx.scene.Scene$MouseHandler.process(Unknown Source)
   at javafx.graphics/javafx.scene.Scene$MouseHandler.access$1300(Unknown Source)
   at javafx.graphics/javafx.scene.Scene.processMouseEvent(Unknown Source)
   at javafx.graphics/javafx.scene.Scene$ScenePeerListener.mouseEvent(Unknown Source)
   at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler$MouseEventNotification.run(Unknown Source)
   at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler$MouseEventNotification.run(Unknown Source)
   at java.base/java.security.AccessController.doPrivileged(Native Method)
   at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler.lambda$handleMouseEvent$2(Unknown Source)
   at javafx.graphics/com.sun.javafx.tk.quantum.QuantumToolkit.runWithoutRenderLock(Unknown Source)
   at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler.handleMouseEvent(Unknown Source)
   at javafx.graphics/com.sun.glass.ui.View.handleMouseEvent(Unknown Source)
   at javafx.graphics/com.sun.glass.ui.View.notifyMouse(Unknown Source)
   at javafx.graphics/com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
   at javafx.graphics/com.sun.glass.ui.win.WinApplication.lambda$runLoop$3(Unknown Source)
   at java.base/java.lang.Thread.run(Unknown Source)


[axel12]

I saw this more often lately

[axel12]

The thing is i got no idea why that happens, I think restarting helps

[axel12]

I would probably be able to tell u more if you ran the client like this

```
set logging.level.root=info & set logging.level.com.faforever.client = trace & set logging.level.com.faforever.client.FafClientApplication= trace & set logging.level.com.faforever.client.api= trace& set logging.level.com.faforever.client.connectivity= trace & set logging.level.com.faforever.client.chat= trace& set logging.level.com.faforever.client.preferences= trace & set logging.level.com.faforever.client.map= trace & set logging.level.com.faforever.client.mod= trace & set logging.level.com.faforever.client.net= trace & set logging.level.com.faforever.client.util= trace & set logging.level.com.faforever.client.patch= trace & set logging.level.com.faforever.client.events= trace & set logging.level.com.faforever.client.legacy= trace & set logging.level.com.faforever.client.remote= trace & set logging.level.com.faforever.client.replay= trace & set logging.level.com.faforever.client.relay= trace & set logging.level.com.faforever.client.game= trace& set logging.level.com.faforever.client.task= trace & set logging.level.com.faforever.client.theme= trace & set logging.level.com.faforever.client.io= trace & set logging.level.com.faforever.client.os= trace & set logging.level.com.faforever.client.fa.relay.ice= trace & set logging.level.com.faforever.client.fx= trace & cd "C:\Program Files\Downlord's FAF Client\" & "downlords-faf-client.exe"
```
Paste that in after clicking win+R and opening cmd(just type cmd and hit enter) then it logs everything, like really everything it does

[axel12]

We opened two issues on your matter:
https://github.com/FAForever/server/issues/562
https://github.com/FAForever/downlords- ... ssues/1663

[Askaholic]

So are the date/times in the client log in the local timezone? I have some timestamps in UTC from the logs which coincide with the server killing certain connections.

Could you verify if these UTC times correspond to the times when you were unable to log in.

Code: Select all

WARNING  Apr 02  01:29:56 LobbyConnection                Client Defiant dropped. You have been signed out because you signed in elsewhere.
WARNING  Apr 02  01:34:36 LobbyConnection                Client Defiant dropped. You have been signed out because you signed in elsewhere.
WARNING  Apr 02  01:40:10 LobbyConnection                Client Defiant dropped. You have been signed out because you signed in elsewhere.
WARNING  Apr 02  01:45:29 LobbyConnection                Client Defiant dropped. You have been signed out because you signed in elsewhere.
WARNING  Apr 02  01:49:24 LobbyConnection                Client Defiant dropped. You have been signed out because you signed in elsewhere.
WARNING  Apr 02  02:01:09 LobbyConnection                Client Defiant dropped. You have been signed out because you signed in elsewhere.
WARNING  Apr 02  02:14:34 LobbyConnection                Client Defiant dropped. You have been signed out because you signed in elsewhere.
WARNING  Apr 02  03:16:11 LobbyConnection                Client Defiant dropped. You have been signed out because you signed in elsewhere.
WARNING  Apr 02  03:31:23 LobbyConnection                Client Defiant dropped. You have been signed out because you signed in elsewhere.
WARNING  Apr 02  03:33:33 LobbyConnection                Client Defiant dropped. You have been signed out because you signed in elsewhere.
WARNING  Apr 02  04:35:12 LobbyConnection                Client Defiant dropped. You have been signed out because you signed in elsewhere.


[Defiant]

Roughly yes those times match.

I'd be happy to turn on additional logging, but I was able to login today.

Thank you both for being so responsive.