Game always freeze [SOLVED]

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Game always freeze

Postby Flexable » 11 Mar 2015, 00:00

Hi,

I just joined FAF today.
I have FA in Steam, and running on a Win 8.1 Pro 64bits machine.
I tried 3 ranked 1v1 game.
The 3 have frozen (my elo will be great :))
3 different maps, not at the same time in play. For the first two, it was when I was zooming, but not the last freeze.

system info:
game running in 1920x1080 @85hz
GPU is an nvidia GeForce GTX 770 - driver 347.25
CPU is an Intel i7 4770K
16GB of RAM

Steam and FAF client installed on D HD, not C. If that matters.

This is a fresh install, no mods, no maps, nothing but plain FA and FAF.

FA is running mostly fine.
FAF is always freezing.

forever.log of the last crash added (3rd).
I don't find any "game.log" file on my computer. As the game freeze, I need to (painfully) terminate the process in order to gain access back to the system (alt-tab works, ctrl-alt-suppr also, but FA takes precedence and sets a grey display, so it's difficult to actually find the process with the keyboard and delete it).
I do have an error message in a window, but it's hard to be able to copy it to the clipboard for the above mentionned reason. I do have one, but this was the 2nd crash, not the 3rd. I add it in case of.
Attachments
debug.txt
2nd crash.
(7.64 KiB) Downloaded 49 times
forever.log
3rd crash
(155.04 KiB) Downloaded 39 times
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Re: Game always freeze

Postby ckitching » 11 Mar 2015, 01:22

If you're having trouble copying the error, you could always screenshot it.
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Re: Game always freeze

Postby Crotalus » 11 Mar 2015, 05:17

Enable "Options / Settings / Save game logs" in FAF client to have logging of games.
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Re: Game always freeze

Postby JoonasTo » 11 Mar 2015, 07:49

Flexable wrote:As the game freeze, I need to (painfully) terminate the process in order to gain access back to the system (alt-tab works, ctrl-alt-suppr also, but FA takes precedence and sets a grey display, so it's difficult to actually find the process with the keyboard and delete it).

This implies your faf has too high priority in relation to the os, or an issue with your graphics.
Setting FAF to run with low priority and in a window, might fix this so you can see the error reports.
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Re: Game always freeze

Postby Flexable » 11 Mar 2015, 09:47

After yesterday's massive Windows' update (and a new nVidia driver version), I'll see what happens.

> Crotalus

Done. I guess I need to crash another ranked now :)

> ckitching

I can't either. After a ctrl-alt-suppr, I can choose to the process manager. Once I choose it, I'm back to the desktop with a grey screen, which is what is left of FA. It takes the whole screen but the bottom tool bar. From there I can pop a new window, but it doesn't last if I move away the mouse cursor from it (the FA grey screen takes precedence).

> JoonasTo

not sure where I can fix this (priority). Yes, playing in a window is a good idea.
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Re: Game always freeze

Postby Flexable » 11 Mar 2015, 10:12

Ok, so 4th ranked (in window mode this time) and 4th game frozen. Another different map again (Theta this time).
At least, in window mode, I see the error report and can easily abort the program. But still unable to play FAF :/

I join the error report from FA and the logs.

nVidia driver are now the latest : 347.52

From the logs I believe the replay id is : 3192276

There's always in the logs reference to an invalid texture name. Can it be the reason?
Attachments
logs.7z
logs (game + forever)
(23.09 KiB) Downloaded 48 times
debug4.txt
error from the FA report
(6.83 KiB) Downloaded 45 times
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Re: Game always freeze

Postby E8400-CV » 11 Mar 2015, 19:22

nVidia drivers have of course nothing to do with it. I've played 2000 games without ever worrying about which version of drivers I used.

If you mean
info: Can't find texture "" -- trying fallback.
warning: GetResource: Invalid name ""


I have that same thing in my logs when it crashes.

I never have a hard time killing it; ctrl+alt+del opens up de task manager, on another screen. It helps you also see background errors pop up if you have the taskbar on that 2nd (or 3rd) screen.

Too bad since recently that the "unhandled exception" errors only show after you alt tab.
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Re: Game always freeze

Postby Flexable » 12 Mar 2015, 01:05

Here are the 4 replays of my 4 FAF games so far. Each one froze.
Attachments
replays.7z
(73.06 KiB) Downloaded 40 times
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Re: Game always freeze

Postby Flexable » 12 Mar 2015, 02:21

5th game, first win as I was able to win before the crash. That's challenging, need to win within 10mn. But still, the game crashed at the stats screen.

I removed FA and reinstalled it before, in case of. No change.
Attachments
debug5.txt
unhandled exception error
(7.38 KiB) Downloaded 42 times
logs.7z
logs
(13.45 KiB) Downloaded 40 times
3194667-Flexable.fafreplay
replay
(19.33 KiB) Downloaded 55 times
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Re: Game always freeze

Postby Crotalus » 12 Mar 2015, 02:44

Do you remember if you used spreadattack in these games? Looks like it in the logs (or maybe it's always loaded at keymap time). Trying to find a common denominator which could cause it. I've heard about other people getting freezes when spreadattack.

Also, I wonder what this is. I cannot replicate it. Seems like there is some error loading textures around chat_layout:

Code: Select all
debug: Loading module '\000/lua/ui/game/layouts/chat_layout.lua\000'
warning: GetResource: Invalid name ""
info: Can't find texture "" -- trying fallback.
warning: GetResource: Invalid name ""
info: Can't find texture "" -- trying fallback.
warning: GetResource: Invalid name ""
info: Can't find texture "" -- trying fallback.
debug: Loading module '\000/lua/ui/game/strategicicons.lua\000'


You're not running any UI mods I guess? Have you tried nuke your prefs file?
C:\Users\Username\AppData\Local\Gas Powered Games\Supreme Commander Forged Alliance\Game.prefs
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