Connection Issue: Black Screen

[SnakeEater]

Hi guys,

Whenever I play FA at my place, I have no issues connecting.

However, whenever I play at my college, I am unable to connect at all, even though I can connect to the proxy server and to the chat lobby. Oddly enough, I do not have issues playing other games like League of Legends, CounterStrike, etc.

Here is the issue: FA starts up without any issues, and I can see chat and hosted games in the lobby. Connecting to the proxy server (Options > Settings > Test Proxy Server) also works without a hitch.

But if I click on a game in the lobby to join a match, all I see is a black screen and my cursor, but nothing else.

This is what I have tried to no avail:

1) Running FA with both Windows & Kaspersky Antivirus/Firewalls Disabled
2) Trying different ports
3) UPnP

From the logs, it looks like it's having issues connecting to the server - which is odd because it doesn't have that issue if I try "Test Proxy Server".

2015-04-21 19:17:47,493 INFO faf.fa Running FA via command: "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" /ratingcolor c6c6c6c6 /numgames 123 /mean 827.041 /deviation 89.0383 /country US /init init_faf.lua /log "C:\ProgramData\FAForever\logs\game.log" /savereplay gpgnet://localhost/3350143/SmashMonkey.SCFAreplay /nobugreport /gpgnet 127.0.0.1:49914
2015-04-21 19:17:47,878 INFO faf.client FA has launched in an attached process.
2015-04-21 19:17:47,878 INFO faf.client Outgoing JSON Message: {"state": "on", "command": "fa_state"}
2015-04-21 19:17:59,184 DEBUG faf.fa.relayserver incoming connection to relay server...
2015-04-21 19:17:59,184 INFO faf.fa.relayer FA connected locally.
2015-04-21 19:18:01,217 ERROR faf.fa.relayer no connection to internet relay server
2015-04-21 19:18:01,219 INFO faf.fa.relayer Command transmitted from FA to server : {"action": "GameState", "chuncks": ["Idle"]}
2015-04-21 19:18:05,188 INFO faf.fa.relayer FA disconnected locally.
2015-04-21 19:18:05,188 INFO faf.fa.relayer remove relay
2015-04-21 19:18:05,188 DEBUG faf.fa.relayer destructor called
2015-04-21 19:18:06,559 INFO faf.client FA has finished with exit code: 0
2015-04-21 19:18:06,559 INFO faf.client Outgoing JSON Message: {"state": "off", "command": "fa_state"}
2015-04-21 19:18:06,559 INFO faf.chat autopostjoin: false

Thanks for your help guys!

[SnakeEater]

Bump.

You'll don't have an internal Mantis bug tracker I can also post this on?

[Sheeo]

Hi, sorry for the slow reply.

Your client is unable to connect to the relayserver (The 'game' server, which listens on a different port than the 'lobby' server), presumably this port is blocked for outbound traffic.

If you post this as an issue on our server repo on github, that would be very apreciated