faf account [SOLVED]

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

Forum rules


BEFORE POSTING read


Our wiki contains a lot of helpful material about technical issues, try looking there first!

Use the search function before opening a thread! (https://www.faforever.com/forums/search.php)

Read this before posting here: https://wiki.faforever.com/index.php?ti ... cal_Issues
Topic locked

faf account

Postby swankdave » 18 May 2015, 16:43

I Downloaded FAF last night, and created an account at the login window and was promised a confirmation email that I never received. (Yes, I did check my deleted, spam, read, unread, social, updates, and even family folders in my email system to no avail. I did receive the confirmation email for the forum sign up oddly enough though. (not actually odd, as the 2 systems are disperate))

would it be possible to resend or manually confirm the account for user swankdave?

thanks!!
swankdave
 
Posts: 2
Joined: 18 May 2015, 16:36
Has liked: 0 time
Been liked: 0 time
FAF User Name: swankdave
Top

Re: faf account

Postby Ionic » 18 May 2015, 18:44

Usually when this type of error occurs I would donate to faforever, then ask again.
Ionic
Avatar-of-War
 
Posts: 252
Joined: 25 Nov 2012, 20:00
Has liked: 14 times
Been liked: 14 times
FAF User Name: Ionic
Top

Re: faf account

Postby TheAceOfBlades » 18 May 2015, 20:10

This has happened to me and I've not had a reply from the email I sent to the support address.

Any help would be appreciated!

Thanks.
TheAceOfBlades
 
Posts: 2
Joined: 18 May 2015, 20:08
Has liked: 0 time
Been liked: 0 time
FAF User Name: TheAceOfBlades
Top

Re: faf account

Postby TheKoopa » 18 May 2015, 20:57

You guys sure you put in the correct emails?
Feather: I am usually pretty good in judging people's abilities, intelligence and motives

Evildrew: Just because I didnt choose you for my team last year doesnt give you the right to be all bitchy and negative about my proposal
User avatar
TheKoopa
Contributor
 
Posts: 1158
Joined: 04 Sep 2013, 18:04
Location: New York
Has liked: 172 times
Been liked: 225 times
FAF User Name: Gently-
Top

Re: faf account

Postby TheAceOfBlades » 18 May 2015, 21:02

Certain I put in the right email.

I also tried to set up a second account using a different email address and didn't receive anything on that one either.
TheAceOfBlades
 
Posts: 2
Joined: 18 May 2015, 20:08
Has liked: 0 time
Been liked: 0 time
FAF User Name: TheAceOfBlades
Top

Re: faf account

Postby swankdave » 18 May 2015, 21:38

I didn't try a different email account, but it won't let me register with that email address again.
swankdave
 
Posts: 2
Joined: 18 May 2015, 16:36
Has liked: 0 time
Been liked: 0 time
FAF User Name: swankdave
Top

Re: faf account

Postby Col_Walter_Kurtz » 19 May 2015, 11:14

Well, that needs to be fixed. Others who reported this problem were helped pretty fast I think.
Col_Walter_Kurtz
Priest
 
Posts: 497
Joined: 28 Jul 2014, 10:42
Has liked: 42 times
Been liked: 45 times
FAF User Name: Apocalypse_Now
Top

Re: faf account

Postby TheKoopa » 19 May 2015, 13:28

Moved to tech support.
Feather: I am usually pretty good in judging people's abilities, intelligence and motives

Evildrew: Just because I didnt choose you for my team last year doesnt give you the right to be all bitchy and negative about my proposal
User avatar
TheKoopa
Contributor
 
Posts: 1158
Joined: 04 Sep 2013, 18:04
Location: New York
Has liked: 172 times
Been liked: 225 times
FAF User Name: Gently-
Top

Re: faf account

Postby Sheeo » 19 May 2015, 13:50

swankdave wrote:I Downloaded FAF last night, and created an account at the login window and was promised a confirmation email that I never received. (Yes, I did check my deleted, spam, read, unread, social, updates, and even family folders in my email system to no avail. I did receive the confirmation email for the forum sign up oddly enough though. (not actually odd, as the 2 systems are disperate))

would it be possible to resend or manually confirm the account for user swankdave?

thanks!!


For some reason your account doesn't show up in our database -- are you sure you received confirmation from the client that your account was created?
Support FAF on patreon: https://www.patreon.com/faf?ty=h

Peek at our continued development on github: https://github.com/FAForever
Sheeo
Councillor - Administrative
 
Posts: 1038
Joined: 17 Dec 2013, 18:57
Has liked: 109 times
Been liked: 233 times
FAF User Name: Sheeo
Top

Re: faf account  [SOLVED]

Postby Sheeo » 19 May 2015, 13:50

TheAceOfBlades wrote:This has happened to me and I've not had a reply from the email I sent to the support address.

Any help would be appreciated!

Thanks.


I need your account name or email address (Use PM) to be of any help.
Support FAF on patreon: https://www.patreon.com/faf?ty=h

Peek at our continued development on github: https://github.com/FAForever
Sheeo
Councillor - Administrative
 
Posts: 1038
Joined: 17 Dec 2013, 18:57
Has liked: 109 times
Been liked: 233 times
FAF User Name: Sheeo
Top
Topic locked

Return to Tech Support

Who is online

Users browsing this forum: No registered users and 1 guest